Director

• Lead the day-to-day operations of all shared services functions
• Set goals, hold teams accountable to daily and monthly performance targets, and remove execution roadblocks
• Oversee CSR and dispatcher teams through coaching, performance management, and professional development
• Ensure scheduling efficiency, call conversion, and dispatch effectiveness meet or exceed targets
• Drive continuous improvement across shared services functions
• Identify root causes, develop solutions, and implement changes to increase productivity, reduce costs, and improve service quality
• Own the shared services KPI framework; track, analyze, and report performance metrics
• Collaborate with marketing, talent acquisition, technology, HR, finance, and field operations
• Implement and maintain quality control processes
• Oversee local marketing activities including events, sponsorships, reputation management, social media, and local promotions
• Liaise between partner companies and platform marketing to align local execution with strategy and budgets
• Maintain proficiency in ServiceTitan and other operational platforms
• Identify system enhancements and work with technology teams on implementation
• Ensure compliance with industry regulations, safety protocols, and company best practices

Director of Shared Services

• Serve as chief administrative executive and agency head of the Nebraska Brand Committee
• Implement and administer Committee policies, procedures, priorities, and directives
• Provide strategic and operational leadership for statutory responsibilities and organizational objectives
• Direct, coordinate, and evaluate full-time and part-time employees
• Advise the Committee on operational, personnel, financial, regulatory, and organizational matters
• Attend and participate in Committee meetings, hearings, conferences, training, interviews, and official functions
• Develop, administer, monitor, and manage the annual operating budget
• Oversee agency revenues, expenditures, commitments, fund balances, available resources, and carryover funds
• Develop budget projections and financial recommendations
• Provide executive oversight of brand inspection operations and enforcement
• Ensure inspectors receive training, guidance, and professional development
• Recruit, interview, hire, supervise, evaluate, and manage agency employees
• Establish expectations and promote a professional, respectful, accountable workplace
• Maintain relationships with ranchers, livestock owners, feedlots, packing plants, trucking businesses, auction markets, financial institutions, and stakeholders
• Represent the Nebraska Brand Committee before the Nebraska Legislature and legislative committees
• Prepare and provide testimony regarding agency operations, funding, and legislation
• Monitor legislation, regulations, and governmental actions affecting the agency and Nebraska’s livestock industry
• Prepare and oversee official correspondence, reports, communications, and agency materials
• Respond to complex or sensitive calls, emails, complaints, and requests
• Serve as authorized agency spokesperson when appropriate
• Oversee official agency records and Committee proceedings
• Ensure administrative processes, documentation, reporting, correspondence, and deadlines are properly managed

Executive Director

• Hire, engage, and develop a team of best-in-class educators
• Partner with parents to provide the best care and education for their children
• Cultivate positive relationships with families, teachers, state licensing authorities, community contacts, and corporate partners
• Use business, sales, and marketing skills to grow KinderCare’s presence in the community
• Lead growth of new families and children in the centers
• Educate parents, teachers, and community leaders on the value of early childhood education
• Bring KinderCare’s mission to life by building community and delivering exceptional experiences

Director jobs in Nebraska

Director of Shared Services

Executive Director

Center Director