Executive Assistant

• Manage daily emails, incoming calls, text messages, scheduling, and administrative follow-ups
• Coordinate client intake, onboarding paperwork, referrals, and related communications
• Maintain organized client records, documents, and administrative trackers
• Assist with appointment reminders, missed calls, and general inquiries using Google Voice
• Communicate with families, insurance representatives, and other stakeholders
• Submit ABA therapy claims daily using Office Ally
• Track unpaid claims, rejected claims, denials, appeals, and accounts receivable
• Assist with payment posting, reconciliation, copays, secondary insurance, and weekly billing reports
• Verify insurance eligibility and benefits, and manage authorization requests and renewals
• Handle Tricare West insurance workflows and communicate with insurance companies
• Use Availity for insurance verification, authorizations, and payer-related submissions
• Organize, maintain, and troubleshoot healthcare and administrative systems
• Support Motivity for scheduling, client records, clinical documentation, data collection, and practice management
• Troubleshoot Availity, Office Ally, and other software issues
• Organize Microsoft 365, Outlook, calendars, shared folders, and administrative documents
• Support DocuSign, PandaDoc, and electronic intake workflows
• Coordinate with software vendors and technical support teams
• Develop and maintain trackers, SOPs, checklists, and organized workflows
• Post job openings, review applications, and assist with initial candidate screening
• Schedule interviews and follow up with applicants
• Track hiring documents, background checks, credentialing requirements, and employee onboarding
• Maintain recruitment and employee records
• Assist with advertising leads, inquiries, and basic marketing administration

Explore ABA Practice Operations, Medical Billing Virtual Assistant at Winning Assistants LLC. Review requirements and application details.

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