Field Engineer

• Perform testing, maintenance and repair of low- and medium-voltage circuit breakers, transformers, switchgear, motor control and other electrical apparatus in the shop and field
• Perform Megger, Ductor, Hi-Pot, Hi-Current and Timing tests on low- and medium-voltage breakers
• Complete mechanical work and repairs on breakers and switches, including teardown, refurbishment and parts replacement
• Wire circuit breakers
• Utilize and accurately read test equipment
• Read schematics and wiring drawings
• Troubleshoot circuit breaker controls
• Read and plot time-current curves
• Test transformers, including Power Factor and TTR
• Accurately and consistently document using Power DB
• Work with electrical tools and socket sets

Field Service Technician II

• Perform on-time and accurate preventative maintenance, Field Modification Instructions, and corrective repairs
• Troubleshoot and perform basic repairs on assigned equipment independently
• Assist experienced field engineers with equipment installations, troubleshooting, and service repairs
• Support Invasive Cardiology and Diagnostic Cardiology modalities
• Communicate with customers and teammates to ensure resolution and follow-up
• Recommend value-added services to improve customer efficiency
• Complete customer service reports, order repair parts, submit expenses, and manage cycle times
• Use the GEHC escalation process and work with regional and national support on corrective action plans
• Serve as a member of the account community for key accounts
• Engage commercial counterparts, identify sales leads, participate in contract renewals and sales opportunities, and support revenue programs
• Build customer relationships and promote customer satisfaction
• Monitor competitor information and market trends
• Answer service calls independently within one year of employment
• Complete planned Quality, EHS, and Compliance activities

Field Service Engineer

• Act as the go-to subject matter expert for Roche products
• Provide high-level support for installation, maintenance, and repair
• Lead development of training and mentorship plans for new hires and junior engineers
• Analyze regional and customer needs using independent judgment
• Proactively solve complex problems before, during, and after installation
• Manage escalations and guide the local team through critical technical issues
• Provide strategic leadership and direction to the team
• Refer only the most complex issues to senior leadership
• Travel daily in a field-based role, with up to 60% overnight travel

Field Engineer jobs in Kentucky

Field Service Technician II

Field Service Engineer

Lead Field Engineering Specialist – TD