Field Engineer

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
• Perform scheduled maintenance, corrective repairs, and system overhauls
• Diagnose and resolve issues involving hardware, software, networking, and system configurations
• Manage network faults, system access, security settings, and remote connectivity
• Organize and triage customer issues, addressing problems proactively when possible
• Communicate with customers in an open, helpful, and professional manner focused on resolution
• Participate in virtual and hands-on training programs provided by NCR Atleos
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
• Perform other related duties consistent with qualifications and business needs
• May be reassigned to adjacent service territories during standard shifts to meet operational needs
• May elect to participate in overnight travel assignments to support broader service coverage

Field Service Technician II

• Provide technical support and troubleshooting assistance to customers by phone and in the field
• Support and troubleshoot the design, construction, installation, maintenance, repair, and operation of instrumentation
• Travel to customer locations for hands-on installation or diagnostic/repair work
• Complete field work in Southern Nebraska and around McCook, Alma, Holdrege, and Imperial, Nebraska
• Travel by personal vehicle or air for customer support, with fuel/mileage reimbursement when using a personal vehicle
• Complete occasional overnight work assignments, including stays of around one week when required

Field Service Engineer I

• Provide on-site evaluation, maintenance, and repair services for Upright CT, Patient Positioning devices, and other products
• Perform advanced, total system-level troubleshooting, installation, maintenance, and service repairs on Leo Cancer Care products
• Interface with key customer contacts regarding equipment issues and ensure customer satisfaction
• Maintain communications with customers to ensure resolution and proper follow-up
• Maintain customer service reports and internal service records
• Properly maintain and calibrate tools and test equipment
• Identify sales opportunities, communicate them to the sales team, and assist in business growth and direction within the geographic area
• Work as a local team member to provide efficient and cost-effective service delivery
• Control Warranty and Service Agreement costs
• Complete administration tasks on time, including Field Change Orders and Planned Maintenance inspection documentation
• Report to the Head of Field Services—Americas

Field Engineer jobs in Nebraska

Field Service Technician II

Field Service Engineer I

Field Service Engineer, Level III-IV