Front Desk

• Perform daily opening and closing procedures of the office
• Welcome patients and visitors in a pleasant, professional manner
• Assist in comforting patients and maintaining the reception area
• Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments
• Collect co-pays and balance total office finances daily
• Assist patients with necessary forms and documentation
• Build and maintain patient records using the practice EMR system
• Build, monitor, and maintain physician schedules according to scheduling rubrics
• Assist with daily distribution of quality assurance surveys and prevention screenings
• Monitor and respond to Care Team inbox messages in collaboration with a nurse
• Monitor daily visit lists to ensure required appointments are scheduled
• Protect patient privacy by adhering to HIPAA confidentiality guidelines
• Transition into other related daily roles as necessary
• Maintain daily office operations by following standard policies and procedures
• Perform assigned special projects

Medical Front Desk Receptionist – Float

• Deliver a best-in-class welcome for new and returning students, explaining studio etiquette, class formats, intensity levels, and membership benefits
• Build warm relationships with students and teachers
• Assist students with retail, mat/towel rentals, water, and yoga product purchases; thoughtfully upsell when appropriate
• Manage class waitlists and ensure smooth check-in flow
• Communicate studio updates, promotions, and facility issues to teachers and the Studio Experience Team
• Reconcile rosters, verify charges, support student needs, and complete roster close-out processes
• Support retail sales through sizing assistance, product recommendations, and purchase decisions
• Maintain merchandise presentation, handle markdowns, and place new products on the sales floor
• Maintain practice rooms, reset props, clean mirrors, and ensure studio readiness
• Clean and stock locker rooms and uphold facility cleanliness standards
• Serve as studio key holder and perform daily opening and closing procedures
• Prepare the studio for the first class by unlocking it and setting up lights and audio
• Secure the studio after final classes, reconcile POS, tidy rooms, and restock as needed

Front Desk jobs in New York

Medical Front Desk Receptionist – Float

Front Desk Associate