General

• Load and handle Sundry Invoices/Credit Notes in a timely manner
• Create and maintain templates via Bottomline
• Maintain and create tables in Bottomline
• Verify invoices in AFI and maintain related tables
• Interact with colleagues in Tongeren
• Assist with loading Trade documents
• Work on projects identified by the automation manager
• Act as the local technical expert for queries from users of appointed automated processes
• Identify and correct issues arising and provide feedback to the Automation Manager to drive required process changes
• Generate monthly and quarterly efficiency reports for internal monitoring of automated processes
• Monitor appointed RPA bot performance

Automation Specialist

• Support the management of clinical trial sites by assisting with site monitoring activities
• Ensure compliance with study protocols and maintain high standards of operational efficiency
• Assist in monitoring clinical trial sites for adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines
• Support site management activities, including documentation preparation, data entry, and tracking site performance metrics
• Collaborate with cross-functional teams to facilitate communication and address site-related issues
• Maintain accurate records of site activities and contribute to monitoring reports
• Participate in training and development initiatives

Study Delivery Specialist

• Provide strategic project and programme management support for complex business development, integration, separation and transition activities within Clinical Operations
• Bring structure and momentum to complex, high-priority initiatives
• Develop clear roadmaps and coordinate activities across functions
• Manage priorities, risks, dependencies and deliverables
• Work with senior stakeholders across Business Development, Clinical Operations, Clinical Development and other relevant functions
• Represent Clinical Operations in high-level cross-functional discussions
• Translate broader business objectives into clear, actionable deliverables
• Lead and facilitate workshops and establish ownership and governance
• Coordinate cross-functional stakeholders and directly lead selected initiatives when required
• Lead sub-workstreams and discrete programmes relating to integration, separation, transition and partnership opportunities
• Manage project roadmaps, milestones, dependencies, risks and actions
• Provide senior leadership visibility into priorities, risks, impacts, decisions and progress
• Establish and manage cross-functional working groups and governance forums
• Develop and implement processes, guidance and written standards for integration and post-deal activities
• Partner with internal teams and external vendors or partners to establish transition strategies and manage execution
• Identify, assess, mitigate and escalate project risks, issues and dependencies
• Lead or support issue management, CAPA development/response and change control activities
• Act as a subject matter expert for study delivery and integration/separation activities
• Travel selectively to support key integration activities, with some face-to-face interaction potentially required during early integration stages

Global Clinical Integration Lead – FSP EMEA

• Lead the implementation and adoption of Power BI across the organization, ensuring alignment with business needs
• Design, build, and maintain dashboards providing real-time visibility into business KPIs, including MRR, churn, CAC, and operational performance
• Connect Power BI to Salesforce, ERP systems, SQL databases, and subscription platforms
• Develop scalable data models using DAX and Power Query for high-performance reporting and forecasting
• Deliver tailored training and support for business users to encourage self-service analytics and improve data literacy
• Partner with FP&A, Revenue Operations, IT, and Product teams to capture requirements and deliver analytics solutions
• Define and implement data governance best practices focused on security, compliance, and data integrity
• Manage Power BI initiatives end-to-end, from planning and execution to stakeholder communication and delivery
• Optimize dashboards for performance and reliability and resolve technical issues
• Stay current with Power BI features and recommend innovations

Power BI Lead

• Adhere to pharmacovigilance regulatory reporting processes and instructions
• Monitor scheduled expedited and non-expedited ICSR submissions and safety partner exchanges daily
• Execute monthly ICSR reconciliation reports with PV clients and safety partners
• Assist with testing gateway-to-gateway submissions to health authorities and ICSR exchanges
• Assist with creation and closeout of submission-related deviations and associated CAPAs
• Generate multi-tenant Argus-based line listings and summary tabulations for Periodic Safety Reports
• Assist with generation and verification of custom periodic reporting reports
• Assist with setup and verification of Periodic Safety Report requirements for health authorities
• Assist the pharmacovigilance management team with coordinating, developing, and maintaining pharmacovigilance reporting services
• Perform performance qualification testing for multi-tenant Argus upgrades, patches, and custom projects
• Execute process and documentation updates for new territory-specific and custom E2B profiles
• Perform Submissions-based PQ testing for data migration imports involving the multi-tenant Argus database

Pharmacovigilance Specialist, Submission

• Adhere to pharmacovigilance regulatory reporting processes and instructions
• Monitor scheduled expedited and non-expedited ICSR submissions and exchanges daily
• Execute monthly ICSR reconciliation reports with PV clients and safety partners
• Assist in testing gateway-to-gateway submissions to health authorities and ICSR exchanges
• Create and close submissions-related deviations and associated CAPAs
• Generate Argus-based line listings and summary tabulations for Periodic Safety Reports
• Assist with generating and verifying custom periodic reporting
• Assist with setup and verification of Periodic Safety Report requirements
• Coordinate, develop, and maintain pharmacovigilance reporting services with the management team
• Perform PQ testing for multi-tenant Argus upgrades, patches, custom projects, and data migration imports
• Execute process and documentation updates for territory-specific and custom E2B profiles