General

• Coordinate day-to-day import and export activities for clinical supplies and related materials
• Prepare, review, and maintain shipping and customs documentation, including commercial invoices, packing lists, airway bills, and other required import/export documents
• Coordinate with freight forwarders, customs brokers, couriers, and logistics service providers to support timely customs clearance and delivery
• Monitor international shipments from dispatch through final delivery and follow up on delays, customs holds, or documentation issues
• Ensure import/export activities comply with local regulations, customs requirements, company procedures, and trade compliance requirements
• Collaborate with Clinical Supplies, Logistics, Procurement, Finance, and other cross-functional teams to resolve shipment-related issues
• Support documentation for import permits, licenses, customs clearance, and other regulatory requirements
• Maintain accurate shipment records, documentation, tracking information, and supporting files for audit and compliance purposes
• Verify shipment information and documentation for completeness and accuracy before dispatch or customs submission
• Communicate shipment status, risks, delays, and required actions to relevant stakeholders
• Support investigation and resolution of shipping discrepancies, customs issues, damaged shipments, and other logistics exceptions
• Assist with freight invoices and shipping-related documentation
• Identify opportunities to improve import/export processes, shipment visibility, documentation accuracy, and operational efficiency
• Support internal and external audits by providing shipping and trade compliance documentation
• Perform other import/export and logistics-related duties as assigned

Import Export Coordinator

• Provide day-to-day operational and administrative support to Early Phase Project Managers
• Manage study documentation and maintain project trackers and systems
• Coordinate internal and external project meetings, including scheduling, agendas, and meeting minutes
• Follow up on action items and deliverables with cross-functional teams and vendors
• Support communications with clinical sites, vendors, and internal teams
• Contribute to study start-up, maintenance, and close-out activities
• Ensure activities comply with SOPs, ICH-GCP guidelines, and regulatory standards
• Co-coordinate client, cross-functional internal team, and vendor meetings
• Prepare meeting minutes for internal and external stakeholders
• Assist with study and site budget management, including investigator site payments, vendor payments, and payment tracking
• Maintain the Trial Master File (TMF), including document uploads, quality reviews, and regular reviews for assigned projects
• Support delivery and coordination of global clinical trials

General jobs in Taiwan

Import Export Coordinator

Project Specialist, APAC – Mandarin Speaking