Human Resources

• Evaluate existing HR operations and identify efficiency, consistency, and scalability improvements
• Develop and implement HR policies, SOPs, and standardized employee-lifecycle workflows
• Establish onboarding, development, performance review, promotion, compensation review, and offboarding processes
• Implement HR systems and automation tools
• Ensure HR compliance with applicable employment laws and regulations
• Design company-wide performance management frameworks, KPIs, accountability systems, feedback mechanisms, and performance improvement plans
• Establish recognition, development, career progression, and professional development programs
• Develop recruitment strategies and workforce plans
• Oversee the recruitment team, candidate pipelines, hiring processes, and candidate experience
• Establish recruiting KPIs and strengthen employer branding
• Improve employee satisfaction, engagement, and retention through feedback systems, surveys, and engagement assessments
• Analyze turnover trends and develop retention strategies
• Partner with executive leadership on organizational structure and change initiatives
• Coach managers on leadership, performance management, employee development, and conflict resolution
• Implement leadership development and succession planning programs
• Develop HR dashboards and reporting systems
• Track turnover, retention, recruitment efficiency, absenteeism, and engagement metrics
• Analyze workforce data and translate HR insights into actionable organizational strategies

Head of Human Resources

• Acompañar a líderes en la gestión cotidiana de sus equipos, brindando soporte en conversaciones de feedback, desempeño y situaciones sensibles
• Detectar de manera proactiva necesidades y oportunidades de mejora en los equipos
• Coordinar y fortalecer procesos vinculados al ciclo de vida del colaborador: onboarding, desarrollo, performance y offboarding
• Impulsar iniciativas de cultura, clima y comunicación interna
• Proponer mejoras y dar mayor estructura y previsibilidad a los procesos de People
• Mantener actualizada la información de gestión y generar reportes para Dirección
• Trabajar de manera articulada con referentes internos y consultores externos en iniciativas de desarrollo organizacional

HR Business Partner

• Generar cercanía con los Stefaniners y líderes a cargo.
• Asegurar la viabilidad e implementación de las iniciativas y estrategias definidas para la experiencia del colaborador.
• Apalancar los procesos de inmersión, capacitación, desarrollo, compensación y cultura.