Human Resources

• Maintain accurate employee records in HR systems
• Process standard employment documentation
• Manage operational transactions across the employee lifecycle, from onboarding to offboarding
• Support payroll processing and resolve payroll-related issues and escalations
• Serve as the primary operational contact for assigned countries
• Manage employee and manager inquiries through MyKyndryl and HR ticketing systems
• Ensure end-to-end case resolution in line with SLAs, quality standards, and employee experience expectations
• Partner with HR Business Partners, Payroll, and Tier 2 / Tier 3 support teams
• Manage multi-country HR operations with emphasis on French operational requirements
• Identify recurring issues and drive process standardization
• Maintain and enhance internal knowledge base content

Senior Associate, HR Services

• Manage incoming HR requests, chats, and phone calls
• Support employees, dependents, managers, HR management, government agencies, and applicants
• Guide employees through the full employee lifecycle, from hiring to leaving the company
• Prepare contracts, agreements, employment verification letters, and other employee documentation
• Maintain accurate HR database records for organizational changes and employee data
• Support employees and managers in using the HR portal and HR system
• Support HR Business Partners and People Leaders with reorganizational planning and implementation
• Accurately complete HR transactions and resolve customer inquiries using procedures, policy manuals, knowledge systems, and reference materials
• Document transactions, inquiries, and resolutions in the HR case management application
• Meet and exceed HR Contact Center KPIs
• Escalate requests requiring additional research or analysis
• Manage transaction controls through the audit process
• Identify risks and process gaps and collaborate on solutions
• Initiate and lead process improvement projects
• Support organizational change related to the company’s electric vehicle goals
• Perform other duties as required by the line manager

Human Resources jobs in Hungary

Senior Associate, HR Services

HR Associate, German-speaking