IT Support

• Provide strategic and day-to-day operational IT leadership across three manufacturing facilities in Ireland
• Lead and manage the IT team, providing direction, coaching, performance management, workflow management, resource allocation, and productivity oversight
• Oversee IT day-to-day operations, incident and problem management, and service improvements
• Advise business leaders on the practical application of AI, digitalisation, hyperautomation, and related technologies
• Identify opportunities to improve efficiency, quality, compliance, and user experience using AI tools and processes
• Lead site-level manufacturing IT operations and coordinate uninterrupted service delivery to site user groups
• Participate in site-level strategy aligned with GOSC, Global IT, HR, and Manufacturing AI and Digital strategy
• Act as the primary IT partner for site leadership teams across Parkmore, Mervue, and Athlone
• Translate business and operational needs into scalable IT solutions and roadmaps
• Partner with COEs on availability, performance, and lifecycle management of manufacturing IT systems, including MES, labelling, ERP, infrastructure, and shop floor applications
• Drive standardization and harmonization of IT solutions across the three sites
• Ensure disaster recovery, business continuity, and cybersecurity controls
• Manage site IT budgets, forecasts, and capital planning
• Support talent development and succession planning
• Conduct performance reviews and regular staff 1:1s
• Lead and support IT components of manufacturing projects, including new product introductions, site expansions, and process improvements
• Ensure effective change management, risk mitigation, and stakeholder communication
• Champion continuous improvement, programmatic savings, automation, and digital manufacturing initiatives
• Ensure IT systems meet internal policies, cybersecurity standards, and regulatory requirements
• Partner with Quality, Regulatory, and Audit teams to support inspections and audits
• Proactively identify and mitigate IT and operational risks

IT Manager

• Lead, coach, and develop a lean team of IT engineers
• Set priorities, unblock difficult problems, and handle complex or escalated issues hands-on
• Own Okta identity and access management, including lifecycle, integrations, and day-to-day administration
• Manage macOS and Apple devices and endpoint tooling across the business
• Drive adoption of data, automation, and AI across IT operations
• Identify tooling and agents that reduce manual work and improve support
• Set and own IT’s operating rhythm, including support tooling, SLAs, and improvement metrics
• Manage the IT budget and vendor portfolio
• Evaluate spending, negotiate commercial terms, and manage a multi-department SaaS estate
• Implement and maintain baseline security and resilience practices, including CIS Benchmarks, patching, and disaster recovery
• Partner with the wider Security team on security engineering matters
• Translate department needs into IT capabilities and act as the link between IT and the wider business

• Partner with the CTO to drive the enterprise architecture roadmap aligned to business goals
• Lead a cloud-first, microservices-based approach to support scalable SaaS growth
• Define architecture standards, governance frameworks, and best practices
• Develop architecture diagrams and technical documentation
• Assess emerging technologies to improve platform resilience and innovation
• Architect and optimise multi-tenant SaaS solutions across AWS, Azure, and GCP
• Design secure, scalable data platforms enabling real-time analytics
• Drive API-first architecture for enterprise integrations
• Build scalable services using Python, with Django preferred
• Implement DevOps, CI/CD, and containerisation
• Ensure compliance with SOC2, GDPR, ISO27001, and relevant global standards
• Collaborate with Product, Engineering, QA, and Operations
• Provide technical leadership, mentoring, and guidance across teams
• Advise leadership on platform and technology transformation
• Align technical solutions with customer business requirements
• Lead architecture reviews and decision-making governance
• Identify and mitigate technology risks
• Drive improvements in reliability, security, and cost efficiency

Enterprise Architect

• Oversee global governance, delivery, and optimisation of the organisation’s IT platforms and services
• Own and govern the global Azure environment, ensuring performance, scalability, security, resilience, and cost optimisation
• Lead Azure Virtual Desktop globally, including architecture, operational standards, scaling, performance, and user experience
• Define and enforce standards across Microsoft 365, Azure services, and core cloud platforms
• Own IT services across all global offices and ensure a consistent digital workplace experience
• Own global endpoint management via Microsoft Intune and Autopilot
• Own Entra ID operations, including identity lifecycle, access control, governance, and access reviews
• Own global joiner, mover, and leaver processes
• Govern security controls across core IT platforms and support major security incidents
• Own global disaster recovery and resilience strategy for cloud and IT services
• Define global connectivity standards and oversee secure network design and providers
• Own IT governance frameworks, policies, and standards globally
• Manage strategic vendor relationships
• Lead a federated global IT operating model across central and regional teams
• Provide technical direction and governance to regional IT teams across multiple jurisdictions
• Lead global IT initiatives from strategy through operational adoption
• Translate business requirements into global IT strategy and roadmap
• Drive standardisation, automation, optimisation, and simplification of IT services

IT Support jobs in Ireland

IT Manager

IT Manager

Enterprise Architect

Group IT Manager