Infrastructure Engineer

• Build a shared platform that makes engineers and AI agents more productive
• Own developer-infrastructure roadmap pieces end to end
• Improve deployment processes with serialized, gated deploys, automated schema migrations with rollback, and staging-to-production promotion
• Build reliable local and remote development environments, sandboxes, and preview/review environments
• Develop agent-first infrastructure including MCP gateways, governance, cost management, and foundation-model selection
• Manage infrastructure-as-code, drift remediation, cloud consolidation, and IaC standards
• Establish repository standards, ownership manifests, an ownership registry, and an internal developer portal
• Build observability foundations including tracing, logging, metrics, Datadog cost and hygiene, incident management, and status pages
• Improve security and access through secrets/configuration management, SSO, IAM scoping, ECR scanning, audit logging, and vulnerability management
• Host internal AI tools through Numeric Labs
• Pair with engineers, observe onboarding, and identify developer-experience friction

Software Engineer, Developer Infrastructure

• Lead, mentor, and grow a team of infrastructure engineers
• Partner with support, customer experience, and engineering teams to ensure seamless service delivery
• Manage infrastructure projects aligned with business goals and the technology roadmap
• Guide procurement, installation, and configuration of compute, storage, and networking hardware
• Oversee Cisco switches, routers, Fortigate firewalls, HPE SANs, compute nodes, network infrastructure, and storage infrastructure
• Ensure stability and performance of Windows Server environments and Remote Desktop Services
• Manage Active Directory environments, including on-premises Active Directory and Entra ID
• Drive automation of provisioning, configuration, and routine maintenance using Terraform, Ansible, PowerShell, and Azure DevOps
• Collaborate with Information Security teams on secure and compliant infrastructure designs
• Enhance monitoring and alerting systems to proactively detect and resolve issues
• Maintain comprehensive documentation and promote knowledge sharing
• Manage a 24x7 on-call rotation and ensure timely issue resolution

Manager, Infrastructure Engineering

• Provide telecommunications infrastructure subject matter expertise to the customer
• Support Military Construction (MILCON), Maintenance and Repair Army Reserve (MRAR), and USARC G-6-funded infrastructure repair projects
• Review and provide recommendations for Requests for Information (RFIs)
• Review product data, shop drawings, and test report submittals
• Conduct quality assurance inspections on active construction projects
• Provide ICT infrastructure subject matter expertise as requested by the customer
• Perform work consistent with customer service-level requirements and approved requirements documents, including ARNEC, UFC manuals, NFPA codes, and ANSI/TIA standards
• Collaborate with engineering teams, contractors, and Army Reserve stakeholders

ICT Infrastructure Engineer

• Keep production reliable, fast, and cost-efficient, and lead incident response
• Design, build, and scale services on the AWS platform using Terraform, including ECS Fargate, Lambda, Aurora Postgres, SQS, and DynamoDB
• Advance observability in Datadog with SLOs, burn-rate alerting, and meaningful paging
• Make deployments fast and safe with automated rollbacks and progressive delivery
• Work closely with engineering to improve developer experience
• Participate in an on-call rotation
• Strengthen Corridor's architecture and scale its systems to support increasing load
• Help shape engineering culture as the company grows

• Build cloud infrastructure foundations including accounts and projects, networking, DNS and IPAM, identity and RBAC, quotas, and policy
• Own Kubernetes cluster lifecycle, including provisioning, upgrades, addons, Gateway API, service mesh, and zero-trust connectivity
• Maintain consistent infrastructure patterns across commercial, government, secure, classified, and disconnected environments
• Enable disconnected deployment through registry and artifact mirroring, hermetic builds, no-egress artifact sourcing, upstream-free bootstrapping, and out-of-band promotion
• Define Spacetime packaging and Kubernetes configuration approaches using Helm, rendering, or custom controllers
• Build delivery workflows using GitOps reconciliation with Argo CD, IaC orchestration, drift detection, OPA policy gates, and environment promotion
• Own fleet-scale change mechanics including module and chart versioning, staged rollouts, migration paths, and deprecation
• Operate infrastructure, including availability, upgrades, capacity, observability, backup and recovery, security maintenance, and incident response
• Partner with product and domain engineers to turn requirements into reusable self-service primitives
• Manage project priorities, timelines, and deliverables while designing, developing, testing, and maintaining core software

Senior Software Engineer – Infrastructure & Platform

• Architect infrastructure for a constellation of AI agents that detect and stop emerging threats
• Build and scale infrastructure ingesting rich data streams from partners
• Continuously scan the internet for new threats
• Monitor billions of customer events in real time to extract behavioral patterns
• Design and operate AI infrastructure powering distributed intelligent agents
• Build pipelines to fine-tune models with fresh threat data
• Orchestrate GPU workloads across dynamic clusters
• Implement real-time feedback loops that continuously evolve from live data
• Build the foundational system for AI-powered adversarial threat detection from the ground up

• Own production uptime, latency, provisioning speed, infrastructure cost, and incident response for core platform services
• Build and maintain AWS infrastructure using Terraform, Kubernetes/EKS, Helm, Docker, EC2, CodeBuild, ECR, S3, IAM, networking, and secrets management
• Design and improve backend and platform systems for scale, including capacity planning, autoscaling, queueing, backpressure, cleanup jobs, retries, and rollback paths
• Define and improve dashboards, alerts, logs, traces, SLOs, runbooks, and on-call workflows
• Build reliable CI/CD, release automation, environment management, and deployment workflows
• Write code to automate systems, improve backend services, and create internal tooling
• Support HUD’s infrastructure for RL training data, evaluation systems, and its marketplace for frontier AI labs

Senior Software Engineer, Infrastructure

• Make agents first-class users of infrastructure, each with its own identity, precisely scoped access, and an auditable activity trail
• Build agent execution environments such as short-lived VMs and no-egress sandboxes for long-running tasks
• Build the company agent knowledge base by consolidating information from the monorepo, design documents, and Slack for agent consumption
• Work on infrastructure at a company small enough for the work to reach every engineer
• Develop infrastructure for coding agents that improves their context and ability to verify their work

Infrastructure Engineer, AI Tooling

• Design and develop scalable telephony and CCaaS solutions using SIP, SBCs, media servers, WebRTC, softphones, and telephony services
• Architect call flows and call-control solutions for IVR, routing, queueing, transfers, conferencing, recording, and agent interactions
• Design routing and queueing capabilities including skills-based routing, priority routing, longest-idle strategies, and agent workload management
• Design resilient distributed systems with high availability, disaster recovery, fault tolerance, and multi-region deployment strategies
• Develop APIs and event-driven integrations with CRM, workforce management, analytics, recording, and third-party communication platforms
• Troubleshoot complex SIP signaling, media, networking, and distributed-system issues across production environments
• Drive performance engineering, capacity planning, observability, automation, and operational improvements for high-volume contact center platforms
• Collaborate across engineering, infrastructure, network, and business teams to deliver reliable customer engagement platforms

Staff Systems and Infrastructure Engineer

• Lead infrastructure resiliency efforts, including recovery mechanisms, tenant isolation, and load spike handling
• Improve observability and operability of systems
• Build performance-critical, user-facing infrastructure such as real-time event processing
• Plan scaling initiatives to handle large customer growth
• Partner with other engineering teams to build reliable product features
• Learn from peers and share expertise