Inventory Specialist

• Cultivate and nurture strong client relationships through proactive engagement, personalized communication, and tailored solutions
• Partner with sales, mobile inspections, dealer services, and trade desk teams to provide unified client service
• Act as liaison between clients and internal business units, resolving issues from start to finish
• Advise dealers on sales performance using industry trends, vehicle valuation data, and market insights
• Coach clients on using the company’s tools and educate them on marketplace policies
• Assist with customer care issues promptly and professionally
• Offer tailored guidance on implementing clients’ wholesale strategies
• Maximize VIN-level success and minimize churned client accounts
• Analyze market insights and data to derive account recommendations
• Support Vehicle Condition Specialists in capturing, inspecting, and listing off-site wholesale inventory
• Communicate daily with Trade Desk Consultants about regional units
• Coordinate with auction teams on vehicle handoffs between digital and physical sales channels
• Provide weekly summaries of client activity and opportunities
• Track client interactions in Salesforce

Wholesale Inventory Specialist II

• Conduct physical inspections of dealer inventories and reconcile findings with dealer records
• Communicate with dealer and home office personnel
• Verify collateral, assess condition, and provide prompt and accurate reporting
• Schedule and route inspections for efficient completion within required timelines
• Use company-supplied tablet PC to perform services
• Perform inventory inspections at business locations on a part-time, as-needed basis

Field Inventory Specialist

• Perform physical inspections of dealer inventories and reconcile them to dealer records
• Communicate with dealer and home office personnel
• Verify collateral, assess condition, and provide prompt and accurate reporting
• Schedule and route inspections for efficient completion within required timelines
• Use a company-supplied tablet PC while performing services