Investigator

• Process inbound complaint data
• Validate outputs from TRM's AI investigation platform
• Route cases into investigative pipelines leading to frozen scam proceeds and seized assets
• Determine complaint dispositions, including freezes, takedowns, recovery handoffs, legal-process drafts, victim notifications, or closures
• Validate and route hundreds of complaint dispositions per week
• Identify false positives, merged syndicates, and misclassified scam patterns
• Enrich complaint selectors using more than forty commercial data-source integrations
• Trace funds through consolidation wallets to regulated exchanges or other actionable endpoints
• Maintain clean shift handoffs for continuous around-the-clock operations
• Provide EMEA-hours coverage while colleagues in other regions are offline
• Coordinate with global teammates on time-sensitive handoffs
• Respond to complaint surges and live takedown events
• Continuously learn new patterns in crypto-enabled crime

Explore Global Investigator – APAC at TRM Labs. Review requirements and application details.

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