Investigator

• Conduct undercover surveillance on suspected fraud cases
• Adapt to changing environments using quick-thinking and disguises
• Collect video evidence of subjects’ activities
• Work independently in the field with minimal supervision
• Update the Operations team through quick calls and texts
• Use video cameras frequently
• Maintain stakeout positions for extended periods
• Tail subjects on foot and by vehicle
• Drive through urban, rural, and suburban communities, sometimes long distances, in all weather conditions

Surveillance Investigator

• Conduct undercover surveillance on suspected fraud cases
• Adapt to changing environments using quick thinking and disguises
• Collect video evidence of subjects’ activities
• Work independently in the field with minimal supervision
• Update the Operations team through quick calls and text messages
• Use video cameras frequently
• Maintain stakeout positions for extended periods
• Tail subjects on foot and by vehicle
• Drive in urban, rural, and suburban communities, including long distances and all weather conditions

• Manage assigned investigative tasks across Casualty, Physical Damage, No-Fault, Commercial/CCU, and Property claims
• Conduct investigations into Medical Provider, Underwriting, Agency, and other investigative matters
• Build working relationships with federal, state, and local law enforcement
• Participate in fraud-fighting organizations
• Provide timely, professional in-person contact with customers and the public
• Conduct thorough investigations to determine fraud, evaluate coverage and liability, and identify contributors or co-defendants
• Take recorded or written statements and conduct Examinations Under Oath (EUOs)
• Perform locus investigations, site analyses, diagrams, scarring photography, EDR downloads, witness canvasses, and dram shop investigations
• Maintain current diaries, meet SIU productivity and reporting standards, complete field work, and submit accurate expense reports
• Recommend automation systems, procedures, and process improvements
• Maintain proficiency in Personal and Commercial policies, statutes, and case decisions
• Identify potentially fraudulent claims and complete investigations
• Support defense counsel with trials, depositions, mediations, and EUOs
• Conduct coverage investigations involving endorsements, limitations, exclusions, garaging, household member, and regular-use issues
• Research local ordinances and rules of the road
• Assist insureds with interrogatories during litigation
• Mentor less experienced adjusters and support professional development
• Present cases in roundtable meetings and recommend actions to resolve files
• Improve workflows, operating systems, and claims service delivery
• Train other claims personnel as needed
• Cooperate with law enforcement and other carriers
• Keep claims personnel informed of assignment delays and communicate clearly with customers, claimants, investigators, and attorneys

Field Investigator – SIU

• Ensure the protection of Target team members, physical assets, and corporate facilities
• Increase profitability by resolving theft and reducing shortage
• Support theft and shortage prevention and resolution to keep products in stock
• Lead and close complex market or regional theft cases, including Organized Retail Crime, fraud, brand, and reputational issues
• Develop and investigate major organized external and internal cases using prevention, detection, investigation, resolution, and recovery methods
• Lead cases requiring specialized investigative tactics and internal investigations involving store management and AP cases
• Build partnerships with industry organizations and benchmark competitors for relevant trends and initiatives
• Support and consult business partners on external and store-level internal investigations
• Provide hands-on training in investigative tactics and coach field and store leaders on investigative interview tactics
• Develop relationships with law enforcement agencies and act as a liaison with law enforcement and the retail industry
• Partner with law enforcement, HQ, field, and store AP teams on investigation charges and prosecution/referrals
• Represent Target in court and legal proceedings when necessary
• Identify emerging theft opportunities, trends, and cases using reporting, trend analysis, and internal and external partners
• Demonstrate and promote inclusivity

Field Investigator

• Provide day-to-day investigative support to White Collar & Public Integrity Division employees
• Evaluate referrals for potential investigation and prosecution
• Conduct interviews of complainants, victims, witnesses, and targets
• Develop and implement investigative plans with the prosecution team
• Gather facts using databases, open-source information, and other investigative techniques
• Identify, obtain, and analyze documentary evidence from individuals, financial institutions, corporate entities, trusts, digital devices, social media, and government agencies
• Organize information and create charts, graphs, chronologies, and visual aids for the prosecution team and jurors
• Conduct financial background checks to identify financial assets
• Produce investigative reports, memoranda, and court-filed affidavits
• Testify in court and grand jury proceedings
• Assist with drafting and serving subpoenas and preservation orders
• Perform field visits to businesses, communities, and other locations
• Coordinate with attorneys, investigators, victim witness advocates, law enforcement officers, referral agencies, and prosecutorial organizations
• Perform additional duties as necessary

Investigator jobs in Massachusetts

Surveillance Investigator

Surveillance Investigator

Field Investigator – SIU

Field Investigator

Senior Public Corruption Investigator – White Collar, Public Integrity