Learning and Development

• Plan, direct, and evaluate organizational development and training activities
• Design, deliver, and evaluate management training and performance management initiatives
• Provide in-person and online training on TMS topics, including CW1/TANGO
• Administer employee engagement surveys and compile results for organizational planning
• Coordinate large-scale process and culture change initiatives
• Facilitate small group sessions and lead large-scale organizational changes
• Collaborate with cross-functional teams to align and support change initiatives
• Communicate change-related messages to diverse audiences
• Build and maintain relationships to influence others and drive shared goals
• Measure and analyze the effectiveness of change initiatives and training programs
• Use data and analytics to forecast outcomes and refine strategies
• Provide process-related troubleshooting support to operational staff
• Travel to DSV branches in the US, Canada, and Puerto Rico, potentially up to 25% of working time

Business Change Manager, Corporate Trainer

• Plan, develop, and direct implementation of sales training programs for Specialty Care sales professionals
• Develop and manage training programs supporting multiple products, disease states, therapeutic areas, and selling environments
• Collaborate with Sales, Sales Management, Patient Access, Medical, Sales Operations, Marketing, Compliance, Legal, Regulatory, and MARC teams
• Monitor dynamic market information and translate it into relevant training topics
• Develop innovative training solutions for complex problems
• Manage sales training implementation in alignment with marketing direction, salesperson needs, and educational principles including the Six Disciplines of Training
• Coordinate with senior managers, field managers, departmental heads, and training managers
• Create implementation guides for new marketing materials and deliver them to the field sales organization
• Manage vendors delivering workshops to the sales organization
• Manage Endo Academy and related learning systems; upload and monitor training modules for compliance and certification requirements
• Lead credentialing processes and manage the credentialing website for Branded Pharmaceuticals
• Prepare product verification letters, monitor company insurance, and coordinate with HR for background information
• Manage team-building and departmental administrative activities
• Provide input to Marketing and Sales regarding field communications
• Formulate training policies and schedules
• Prepare the Sales Training budget and manage vendors and budgets
• Direct strategies and processes for Sales Training excellence
• Define commercial training content and ensure effective implementation
• Develop tools to measure the quality, consistency, and impact of marketing and sales programs in the field
• Assess sales capability and training needs; develop action plans and training content
• Develop agendas and content for sales and plan-of-action meetings; coordinate workshops, schedules, and events

Sales Training Manager

• Lead and develop a cross-functional Instructor-Led Training team, including Training Architects, Operations Managers, and Schedulers
• Define the enterprise training strategy, operating model, governance, tools, and processes required to scale Pearson’s live training business
• Ensure Training Architects partner with clients to understand learning needs, participant profiles, timelines, content requirements, and delivery expectations
• Oversee operational handoffs, instructor scheduling, external trainer coordination, class readiness, delivery logistics, and post-training follow-through
• Manage team utilization, capacity planning, workload balance, staffing needs, and delivery priorities aligned to customer demand and revenue expectations
• Review training offerings, identify new opportunities, and package training solutions for enterprise clients
• Equip Sales and Go-to-Market teams with training offering details, qualification guidance, positioning, delivery assumptions, and customer value messaging
• Monitor customer satisfaction, learner feedback, instructor performance, delivery risks, operational metrics, and repeat business opportunities
• Serve as an escalation point for strategic customer issues, delivery risks, scheduling challenges, instructor concerns, and cross-functional alignment needs
• Use data and reporting to improve utilization, delivery quality, customer experience, revenue contribution, and scalability
• Build repeatable playbooks, templates, dashboards, and best practices for consistent enterprise training delivery

Learning and Development jobs in New Jersey

Business Change Manager, Corporate Trainer

Sales Training Manager

Team Manager, Training