Learning and Development

• Implement standardized training curriculum, including the New Hire Orientation process
• Facilitate engaging training sessions supporting state and service line goals
• Maintain, update, and develop training curricula, content, and materials
• Support corporate education initiatives
• Provide feedback to program management regarding new employee performance during orientation
• Ensure program administration and direct care staff have the knowledge and skills needed to provide quality services
• Maintain accurate employee training documentation
• Track training within Relias and review training compliance data and corrective action plans
• Help programs maintain regulatory, licensing, certification, and funder training compliance
• Support preparation for state surveys and completion of required federal and state compliance training
• Assist programs with staff licensing and certifications
• Communicate with program management about employee training needs and compliance
• Provide oversight and support to designated training staff
• Identify gaps and inconsistencies in program training requirements and processes
• Streamline new-hire onboarding and standardize training practices
• Provide training support across responsible program locations
• Assist with operational tasks and oversight as assigned
• Partner with RHD's Corporate Training and Education team
• Develop supplemental program-specific training materials
• Support Relias training tracking and reporting
• Prepare and distribute monthly KPI and training reports to leadership
• Build collaborative relationships with internal teams, employees, stakeholders, and external partners
• Travel regularly to supported program locations and work occasional evenings, weekends, or at different locations as needed

Training Coordinator

• Implement standardized training curriculum, including the New Hire Orientation process
• Facilitate engaging training sessions supporting state and service line goals
• Maintain, update, and develop training curricula, content, and materials
• Support corporate education initiatives
• Provide feedback to program management regarding new employee performance during orientation
• Ensure program administration and direct care staff have the knowledge and skills necessary to provide quality services
• Maintain accurate employee training documentation
• Track training within Relias and review training compliance data and corrective action plans
• Help programs maintain regulatory, licensing, certification, and funder training compliance
• Support preparation for state surveys and completion of required federal and state compliance training
• Assist with required staff licensing and certifications
• Communicate with program management regarding employee training needs and compliance
• Provide oversight and support to designated training staff
• Identify training gaps and inconsistencies and streamline new-hire onboarding
• Provide training support across responsible program locations
• Assist with operational tasks and oversight as assigned
• Partner with RHD's Corporate Training and Education team
• Develop supplemental program-specific training materials
• Support Relias training tracking and reporting
• Prepare and distribute monthly KPI and training reports
• Build collaborative relationships with internal teams, employees, stakeholders, and external partners