Merchant

• Coordinate relationship management activities with new and existing clients to grow sales, revenue, and market share
• Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet
• Originate, perform financial analysis for, negotiate, and document non-credit products and services
• Manage risk/return and quality for new and existing clients
• Identify and mitigate regulatory, reputational, and operational risks
• Provide client ideas and insights based on client needs and financial well-being
• Increase client engagement and loyalty through strategic dialogue and opportunity quantification
• Build and manage internal and external relationships to acquire new clients and expand existing clients
• Enhance the client experience and maintain awareness of PNC's full product and service range
• Use reporting and sales tools to identify and convert sales opportunities
• Analyze, evaluate, and inform on treasury product knowledge, industry benchmarking, and solution positioning
• Support PNC's Arizona and other West Territory markets

Treasury Management Officer II, Merchant Services

• Lead execution of category strategies to increase sales, penetration, and margin growth
• Develop and execute product strategies aligned with business strategies
• Manage the end-to-end product lifecycle from concept through launch and post-launch evaluation
• Define product requirements, priorities, and customer inputs for product and engineering teams
• Partner through design, build, and release using agile delivery practices
• Leverage market insights and data to evaluate opportunities and growth strategies
• Drive project plans with supporting financials and manage project challenge processes
• Track key performance metrics and make data-driven decisions
• Develop points of view on customer-centered platforms including sustainability, safety, hygiene, and productivity
• Collaborate with sales and marketing teams on product adoption and sales growth
• Develop marketing collateral, sales training, and customer support materials
• Build partnerships with vendors, internal customers, and cross-functional teams
• Represent the voice of the customer in internal decision-making
• Lead and mentor a team of merchants and foster continuous learning and professional development
• Interact with executive leadership

Merchant jobs in United States

Treasury Management Officer II, Merchant Services

Senior Merchant, Category Solutions – Technology