Network Engineer

• Define the long-term architecture roadmap for the service provider network ecosystem
• Establish technical standards and engineering principles across routing, transport, aggregation and security domains
• Ensure architectural consistency between backbone, access, transport and infrastructure security environments
• Define scalability and resiliency strategies for infrastructure growth
• Guide technical decisions related to routing architecture, transport evolution and infrastructure expansion
• Drive engineering standardization across multi-vendor environments
• Promote automation-first operational models to improve scalability, consistency and deployment velocity
• Collaborate closely with Automation, Operations, Expansion and Infrastructure teams
• Support the evolution of provisioning, validation and infrastructure lifecycle methodologies
• Drive documentation, engineering discipline and operational reproducibility across the organization
• Mentor and develop senior engineering talent across multiple technical domains

Head of Network Engineering

• Provide end-to-end support for customers with a focus on SDWAN, preferably Versa Networks, Internet, and related services
• Troubleshoot and configure basic LAN setups, including routers and firewalls, and Microsoft operating systems
• Support the provisioning and onboarding of new customers for managed services
• Collaborate with vendors to resolve support issues and ensure smooth service delivery
• Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving
• Maintain excellent customer relationships by delivering outstanding support and going the extra mile
• Mentor and train fellow engineers on complex technical issues and solutions
• Manage and troubleshoot SDWAN networks, business data circuits, VoIP services, VPNs, managed routers, firewalls, and other custom-managed services

• Proactively monitor the technical operations of Akamai's network within the EMEA territory
• Optimize resource utilization to meet customer requirements
• Maintain traffic flow and deliver value for network partners in the geography
• Collaborate with cross-functional teams, network partners, and ISPs to troubleshoot and resolve network and performance issues
• Manage escalations from Service Performance, Network Account Managers, Network Operations, and other groups
• Collaborate with team members and network architects on traffic optimization, enhancements, and improvements
• Maintain a comprehensive understanding of Internet infrastructure across the region

Network Engineer jobs in Colombia

Head of Network Engineering

Network Engineer

Network Support Consultant