Network Technician

• Lead installation, configuration, integration, repair, upgrades, and maintenance of enterprise network infrastructure
• Install and maintain copper and fiber cabling, switches, routers, firewalls, wireless access points/controllers, UPS systems, and environmental or security devices
• Serve as escalation point for complex network, cable, hardware, software, wireless, telephony, and related technology issues
• Perform advanced onsite diagnostics and troubleshooting of connectivity, hardware, power, and configuration issues
• Provide onsite and remote technical support to customers and internal stakeholders
• Lead and participate in upgrades, emergency response, and preventative maintenance activities
• Participate in a 24x7 on-call or shift-based rotation
• Coordinate with customers, operations, and engineering teams to validate alarms, plan maintenance windows, restore services, and implement network and security solutions
• Maintain network diagrams, cabling records, service tickets, time logs, and configuration details using ticketing systems and SNOW
• Ensure compliance with safety, operational, and organizational standards, including OSHA requirements
• Act as technical lead on complex projects and assist with task coordination, prioritization, and execution
• Mentor, train, and provide technical guidance to Field Technicians
• Leverage AI for routine tasks and propose AI improvements to unit efficiency and performance
• Foster a positive, inclusive culture and participate in ET/ASU events and programs
• Work across office and field locations as operational needs require

Senior Network Field Technician

• Support training of Soldiers and units using Command and Control Information Systems such as CPCE and MMC-S
• Support simulation systems such as JDLM and WARSIM
• Install and configure routers, switches, and firewalls
• Monitor network performance and troubleshoot issues
• Perform routine maintenance to ensure network efficiency
• Collaborate with network engineers and other IT professionals to optimize network performance
• Maintain network security protocols and ensure data protection
• Document network configurations and updates
• Plan, design, and implement LAN/WAN data connectivity
• Conduct network wiring plans and LAN/WAN hardware or software purchases
• Perform system installation, backup, maintenance, problem-solving, and network or remote connectivity support
• Evaluate technical feasibility of proposed system solutions
• Maintain network user documentation, support logs, and related information
• Research and recommend network and server hardware/software solutions for large complex networks
• Monitor, analyze, troubleshoot, and evaluate hardware, software, and network problems
• Implement network support and archiving procedures, policies, procedures, standards, and security controls

Network Technician jobs in United States

Senior Network Field Technician

Local Area Network – LAN Technician