Office Coordinator

• Supervise the front office
• Perform Patient Care Coordinator activities, including staff management, accuracy auditing, quality control, and maintaining daily, weekly, and monthly schedules
• Interview new or replacement staff
• Coordinate staff cross-training
• Provide coverage for certain positions
• Assist the Practice Manager or function as Practice Manager during absences, including non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints
• Verify patient eligibility before treatment
• Establish payment plans for outstanding balances
• Purchase office and medical supplies
• File insurance
• Distribute refunds

• Manage daily administrative operations of the Raleigh office
• Schedule and coordinate external vendors and suppliers
• Report general maintenance needs and manage completion
• Order and maintain office supplies
• Manage purchase orders and forward them to accounting for processing
• Distribute mail and process FedEx and UPS shipments
• Assist with conference calls, meeting planning, and meeting room reservations
• Coordinate travel and hotel arrangements for guests and managers
• Screen and admit visitors according to the Visitor Control Policy
• Order meals for business meetings and office functions
• Schedule and facilitate monthly meetings
• Manage business-office building improvement projects with appropriate departments
• Coordinate office-procedure training for employees
• Create, post, and manage digital message-board content
• Audit inventory and order supplies for the Specialty & Personal Care division
• Coordinate and ship SPC samples to North American and Canadian customers
• Organize and maintain samples
• Perform other assigned job-related duties