Operations

• Proactively identify, prevent, and mitigate fraudulent activities, chargebacks, and other financial crimes.
• Review suspicious or system-generated transaction alerts and make decisions based on fraud rules and guidelines.
• Monitor real-time transaction queues to identify high-risk activity and emerging fraud trends.
• Analyse customer behaviour and transaction patterns to detect anomalies.
• Identify CNP fraud, hacked accounts, third-party fraud, and friendly fraud.
• Work with rule-based fraud engines, including rule structuring, testing, and A/B testing.
• Support data discovery and reporting for fraud KPIs and operational performance.
• Prepare and submit Suspicious Activity Reports (SARs) where required.
• Analyse key fraud risks and recommend improvements to reduce fraud exposure.
• Recommend system, analytics, and operational improvements.
• Contribute to projects improving fraud detection and operational efficiency.
• Safeguard the organisation’s financial interests and maintain customer and stakeholder trust.

Explore Fraud Operations Analyst at Wirex. Review requirements and application details.

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