Operations

• Support Aquifer's network of 200+ health professions educators
• Manage Consortium activities and support curriculum development processes
• Act as the key liaison for integrated curriculum development activities
• Maintain effective communication across volunteer educators
• Coordinate and attend monthly remote working meetings and activities
• Maintain meeting attendance and volunteer satisfaction tracking systems and provide monthly progress reporting
• Onboard new Consortium members, including access to Aqueduct content authoring and editing software
• Support development and distribution of Consortium newsletters and updates
• Manage schedules, travel arrangements and expense reporting for staff attending national meetings and Wellspring
• Coordinate Aquifer's presence at national health professions education conferences, including exhibit booth and marketing materials logistics
• Coordinate logistics for Consortium national meetings and events, including agendas, scheduling, catering, room reservations and follow-up
• Support planning and execution of Wellspring, Aquifer's Annual Meeting
• Attend remote events to set up and assist in facilitating Consortium meetings and booth activities
• Develop, implement, maintain and improve Consortium Operations SOPs, leveraging AI and other tools as appropriate
• Track expenses for Consortium and national partnership activities, conferences and events
• Track and report Consortium operations, feedback and metrics
• Maintain accurate records of Consortium membership, contacts and contracts
• Collaborate with the staff accountant to process contracts, honoraria and administrative documentation
• Assist the Chief Learning Officer with communications and administrative needs
• Support Consortium-related projects
• Write and distribute contracts and Letters of Acknowledgement for consortium and contributor staff
• Track and report consortium and contributor publications in Monday.com

Consortium Operations Specialist

• Set up and maintain service projects in the company’s ERP system
• Ensure project structures, customer information, billing terms, and coding are accurate and complete
• Review invoice support documentation and validate billing details against contract terms or supporting records
• Prepare accurate invoices for timely customer submission
• Monitor expenses charged to service projects
• Ensure costs are properly coded, supported, and aligned with project budgets, contract requirements, and company policies
• Research and resolve billing discrepancies, expense questions, and project setup issues
• Partner with project managers, operations teams, and finance
• Maintain organized billing and project records to support audit readiness and reporting
• Assist with process improvements to strengthen billing accuracy, reduce delays, and improve efficiency
• Support departmental processes in compliance with applicable Sarbanes-Oxley controls where applicable
• Support additional projects and responsibilities as business needs evolve

Operations jobs in New Hampshire

Consortium Operations Specialist

Project Billing and Financial Operations Analyst