Patient Access Specialist

• Schedule appointment requests and perform outbound calls to schedule Epic referrals
• Communicate insurance participation, financial responsibility, and time of service policy to patients
• Obtain patients' insurance and demographic information in EPIC
• Perform real-time insurance verification
• Collect pre-registration information to address Epic work queue accounts
• Provide support and back-up coverage as needed
• Perform general faxing, filing, and mail sorting
• Facilitate team discussions regarding complex patient scheduling needs
• Work on escalated cases with higher complexity as assigned
• Escalate issues to lead, supervisor, or manager for resolution
• Perform other related duties as assigned

Patient Access Specialist II – PEDS HEM ONC

• Schedule appointment requests and perform outbound calls to schedule Epic referrals
• Communicate insurance participation, financial responsibility, and time of service policy to patients
• Obtain patients’ insurance and demographic information in EPIC
• Perform real-time insurance verification
• Collect pre-registration information to address Epic work queue accounts
• Provide support and back-up coverage as needed
• Perform general faxing, filing, and mail sorting
• Facilitate team discussions regarding complex patient scheduling needs
• Work on escalated cases with higher complexity as assigned
• Escalate issues to lead, supervisor, or manager for resolution
• Perform other related duties as assigned

Patient Access Specialist jobs in New York

Patient Access Specialist II – PEDS HEM ONC

Patient Access Specialist II – Cardiology