Patient Care Coordinator

• Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals.
• Assist with scheduling or modifying patient appointments.
• Ensure customers receive the best service possible and concerns are satisfactorily resolved.
• Communicate courteously and professionally with patients regarding scheduling, financial responsibility, and required medical documentation through direct live/phone communication, fax, and email.
• Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities, and hospitals through direct live/phone communication, fax, and email.
• Assist in securing insurance authorizations for patient cases as needed.
• Create patient account profiles in the Medical Record system.
• Perform light shipping and receiving of medical device products and components.
• Maintain a clean office work environment.
• Accept cash payments from patients as appropriate.
• Comply with Corporate Compliance and HIPAA responsibilities.
• Perform other duties and special projects as assigned.

• Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals
• Assist with scheduling or modifying patient appointments
• Ensure customers receive the best service possible and satisfactorily resolve concerns
• Communicate with patients about scheduling, financial responsibility, and required medical documentation through live, phone, fax, and email channels
• Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities, and hospitals
• Perform initial insurance verification and assist in securing insurance authorizations for patient cases
• Create patient account profiles in the Medical Record system
• Perform light shipping and receiving of medical device products and components
• Maintain a clean office work environment
• Accept cash payments from patients as appropriate
• Comply with Corporate Compliance and HIPAA responsibilities
• Perform other duties and special projects as assigned

• Provide administrative support at the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals.
• Assist with scheduling or modifying patient appointments.
• Ensure customers receive the best service possible and concerns are satisfactorily resolved.
• Communicate with patients about scheduling, financial responsibility, and required medical documentation through live, phone, fax, and email communication.
• Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities, and hospitals.
• Assist in securing insurance authorizations for patient cases as needed.
• Create patient account profiles in the Medical Record system.
• Perform light shipping and receiving of medical device products and components.
• Maintain a clean office work environment.
• Accept cash payments from patients as appropriate.
• Perform other duties and special projects as assigned.