Patient Coordinator

• Conduct introductory calls with existing patients interested in advocacy services
• Guide patients through the advocacy onboarding process
• Coordinate with the advocacy team to ensure smooth transitions and follow-through
• Manage patient communications, including follow-ups, missed calls, and reassignments
• Maintain accurate and up-to-date records in Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot
• Support existing patients as they access additional resources, coordination, and advocacy services

Patient Intake Coordinator

• Provide exceptional post-intake support to Sailor Health patients
• Serve as the primary point of contact after patients begin care
• Handle scheduling changes, billing questions, and Zoom troubleshooting
• Respond to administrative and customer service requests via phone, email, and text
• Provide friendly, empathetic, precise, and professional guidance
• Ensure patients feel cared for, informed, and supported
• Help deliver high-quality mental healthcare for older adults

Patient Coordinator jobs in Canada

Patient Intake Coordinator

Patient Support Coordinator