Patient Coordinator

• Create, present, and explain comprehensive dental treatment plans to patients for both providers, detailing procedures, appointment timelines, and financial expectations.
• Manage heavy inbound and outbound phone calls, answer patient inquiries, follow up on proposed treatment plans, and re-engage unscheduled treatment leads.
• Schedule, confirm, and coordinate complex appointments across two providers' calendars to maximize daily clinic efficiency and minimize downtime.
• Guide patients through initial consultations and follow-up care with a warm, professional, and persuasive tone.
• Maintain accurate patient notes, track treatment plan acceptances, and keep patient records updated within Dentrix and Google Workspace.

Dental Treatment Planner, Patient Coordinator – Dentrix Required

• Serve as the first point of contact for new and prospective patients
• Answer inbound calls and respond to inquiries about services and appointments
• Conduct outbound calls to patient leads and follow up on online bookings
• Collect accurate patient demographic and insurance information
• Obtain insurance cards and verify acceptance before scheduling
• Coordinate with insurance verification teams to book patients appropriately
• Collaborate with Physical Therapists on scheduling and rescheduling
• Schedule evaluations and follow-up appointments 4–6 weeks in advance
• Create and maintain accurate patient charts
• Document patient data to support clinical and billing workflows
• Track patient status to prevent missed follow-ups or dropped leads

Patient Coordinator jobs in Philippines

Dental Treatment Planner, Patient Coordinator – Dentrix Required

Patient Intake, Scheduling Coordinator