Patient Coordinator

• Greet and assist patients upon arrival, provide wait-time information, and address front-desk inquiries.
• Verify and update patient demographics and insurance details during check-in.
• Handle walk-in registrations.
• Collect deductibles, copays, co-insurance, and other patient payments at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and provide information about patient experience programs, support groups, and other resources.
• Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Patient Access Coordinator

• Process referrals from referring medical providers and new patients to Behavioral Health
• Coordinate and assure the smooth flow of referral and scheduling processes
• Complete prior authorizations as required
• Handle referrals and follow-up appointments, gather necessary information, and schedule appointments
• Obtain demographic, insurance, verification, and eligibility information for new patients
• Register new patients in the system
• Prepare and organize new patient charts
• Schedule, cancel, and reschedule appointments according to physician and office guidelines
• Notify clinic personnel about physician schedule changes
• Enter authorization and referral correspondence into patient charts and the computer system
• Serve as receptionist by providing general information and directing visitors
• Answer office telephones, route incoming calls, and take or relay messages
• Complete and submit hospital charges for billing
• Prepare and submit data to third-party vendors
• Perform other job functions as needed or requested
• Model behavior consistent with MLH Mission, Vision, and Values

Patient Coordinator jobs in Tennessee

Patient Access Coordinator

Patient Referral Coordinator