People Operations

• Coordinate the full benefits lifecycle, including medical/life insurance and pension, with global and local vendors
• Support new employee onboarding and assist employees through complex life transitions and escalations
• Collect and oversee employee data according to South African benefits and compensation requirements
• Maintain compliance calendars, audit schedules, and local People & Communities data
• Drive employee-action communications to 100% completion
• Support HR programs focused on employee engagement
• Leverage HR IT and self-service platforms to automate and streamline processes
• Monitor service delivery KPIs and participate in continuous improvement and change implementation projects
• Partner with Procurement to manage vendors and ensure contractual and SLA compliance
• Align People & Communities services with business and employee needs
• Manage portfolio and budget planning and forecasting
• Coordinate project execution, production, logistics, and service delivery

People & Communities Representative

• Partner strategically and operationally with Commercial and Operations leadership and teams
• Align People initiatives with operational goals
• Own and manage end-to-end onboarding and offboarding frameworks across operating hubs
• Design, roll out, and action-plan eNPS surveys and engagement check-ins
• Deliver actionable engagement insights to leaders
• Manage mental health partner relationships
• Lead corporate social investment initiatives
• Curate wellness activities
• Oversee mobility, cross-border transfers, and relocation processes across South Africa, Mauritius, Kenya, and beyond
• Own People metrics, analytics, and reporting on turnover, engagement, and retention
• Provide data-backed recommendations to management
• Support the full employee lifecycle from attraction and onboarding through performance management, retention, and offboarding

Senior People Partner

• Deliver day-to-day people partnering support across all Ekco business units
• Act as a trusted point of contact for managers and employees
• Manage and triage the shared People Team inbox
• Resolve or route queries concerning leave and absence, employment documents, payroll and benefits, onboarding/offboarding, systems changes, policies and administration
• Support culture, engagement and talent management initiatives, including Ekco Eats and Ekcolympics
• Advise managers on probation, absence and basic employee relations queries
• Escalate complex casework and legal acknowledgements appropriately
• Process HiBob organisational changes and maintain data hygiene, audit readiness and reporting accuracy
• Collaborate with Talent Acquisition to align job descriptions, skills requirements and certifications
• Support onboarding/offboarding administration and liaise with the internal support team
• Translate skills and capability frameworks into personal development plans and individual performance goals
• Support the evolution of the annual performance cycle into continuous performance management
• Champion AI adoption and continuous learning
• Manage learning systems and cadence, including HiBob, Pluralsight and internally built tools
• Track and report certifications, courses and development activity
• Own the group-wide cadence of technical certifications and flag gaps to business unit leaders
• Manage and utilise L&D budgets
• Design and support internal leadership and high-performance training programmes
• Feed evolving skills and certification needs into career family and role design
• Report L&D and performance metrics to People leadership

People Operations jobs in South Africa

People & Communities Representative

Senior People Partner

HR People Partner