Pharmacist

• Support the pharmacy team in delivering operational and service excellence
• Serve as an initial point of contact for patients and customers
• Follow company SOPs and pharmacy workflow procedures across production, pick-up, drive-thru, and drop-off workstations
• Ensure prescriptions are filled promptly, safely, and accurately
• Provide empathetic and personalized patient service in person, at drive-thru, and by phone
• Offer immunizations and other services where permitted
• Solve or escalate patient problems
• Complete inventory activities including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
• Expand clinical and technical knowledge and respond to feedback
• Travel voluntarily to stores in the market to work shifts as needed
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
• Deliver additional services such as immunizations, point-of-care testing, and offsite clinics where permitted and certified
• Obtain Technician Immunizer status where applicable and complete vaccine-related training and licensure requirements
• Educate patients about vaccines and refer vaccination questions to the pharmacist
• Monitor and respond to adverse reactions and report events
• Review and collect patient information and document applicable patient records
• Monitor and manage vaccine supplies
• Perform additional tasks directed by a supervisor or manager

Pharmacy Technician

• Supervise Pharmacy Technician staff
• Perform administrative functions supporting inventory maintenance, billing compliance, and purchasing
• Work as a staff-level Pharmacy Technician when needed
• Assign and reassign technician tasks to optimize team performance
• Monitor staff performance and document noteworthy instances
• Partner with management on formal performance reviews and corrective actions
• Oversee staff scheduling, time and travel reimbursement records, time reporting, time-off requests, and technician coverage
• Work scheduled Pharmacy Technician shifts and provide coverage when necessary
• Assist with training new technicians
• Interpret and analyze pharmacy reports for Pharmacy Management
• Assist with reconciliation of retail pharmacy claims and payments

Supervisor, Pharmacy Technician

• Support the pharmacy team in delivering operational and service excellence
• Serve as an initial point of contact for patients and customers
• Follow company SOPs and pharmacy workflow procedures across production, pick-up, drive-thru, and drop-off workstations
• Fulfill prescriptions promptly, safely, and accurately
• Provide empathetic and personalized patient service in person and over the phone
• Offer immunizations and other services at the register and over the phone, where permitted
• Solve or escalate patient problems
• Complete inventory activities including medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories
• Expand clinical and technical knowledge and respond to feedback
• Travel voluntarily to other stores in the market to work shifts as needed
• Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies
• Support additional health care services such as immunizations, point-of-care testing, and offsite clinics where allowed and trained
• Complete licensure and training requirements for Technician Immunizer status where applicable
• Educate patients about vaccines and refer vaccination questions to the pharmacist
• Monitor and respond to adverse reactions and report events
• Review, collect, track, and document patient information
• Monitor and manage vaccine supplies
• Perform additional tasks assigned by the Supervisor or Manager

• Support the team in promptly, safely, and accurately filling patient prescriptions
• Deliver compassionate care and service to patients and customers
• Manage assigned pharmacy workstations and tasks
• Ensure medication needs and regulatory compliance standards are met
• Maintain professional and ethical standards and comply with Federal, State, and Local laws and regulations
• Maintain patient confidentiality and demonstrate ethical conduct
• Complete the CVS Pharmacy Technician Training Program if new to the role
• Build clinical, technical, and insurance knowledge through available tools and training
• Work in a fast-paced retail pharmacy environment