Platform Engineer

• Identify monitoring and performance optimization opportunities, implement improvements, and continuously optimize system monitoring across the platform
• Apply AI and machine learning to platform operations, including anomaly detection, alert correlation, and noise reduction, to detect and resolve issues faster
• Conduct root cause analysis for platform incidents
• Implement and maintain monitoring tools
• Develop proactive strategies and solutions to prevent incident recurrence
• Serve as an escalation point for complex technical issues related to platform and services performance and stability
• Manage problems and coordinate escalation and resolution efforts while minimizing business impact
• Build and maintain AI-assisted tooling and automation to reduce manual operational work and speed incident response
• Document procedure improvements and maintain detailed SOP and Alert Response documentation
• Build technical knowledge and act as a subject matter expert in observability and AI-driven operations
• Maintain strong relationships with stakeholders across FreedomPay
• Collaborate with Platform Operations Analysts, engineering, and infrastructure teams to identify automation opportunities and continuously improve platform monitoring

Senior Platform Operations Engineer

• Administer and support the enterprise Power BI and Microsoft Fabric environment, including security, workspaces, capacities, gateways, deployment processes, monitoring, and platform configurations
• Establish and maintain governance standards, development practices, lifecycle controls, security requirements, and operational procedures
• Ensure platform availability, reliability, performance, scalability, and compliance with enterprise policies and regulatory requirements
• Monitor platform health, troubleshoot complex issues, implement performance improvements, and support capacity planning and optimization
• Maintain platform documentation, support procedures, and operational controls
• Design, develop, administer, and optimize reusable semantic models, datasets, dataflows, and governed analytics assets
• Establish standards for shared business definitions, measures, calculations, and reporting logic
• Design, develop, and maintain dashboards, reports, scorecards, and analytical solutions using Power BI, Fabric, and related Microsoft technologies
• Develop and optimize DAX calculations, data transformations, visualizations, and reporting logic
• Create reusable templates, themes, and development standards
• Support modernization, consolidation, and lifecycle management of enterprise reporting solutions
• Establish operational standards, service metrics, and usage reporting for platform governance, adoption, and optimization
• Troubleshoot and resolve complex platform issues, perform root-cause analysis, and implement corrective actions
• Optimize platform configurations, semantic models, reports, refresh processes, and capacity utilization
• Partner with business stakeholders, analysts, developers, and technology teams to deliver scalable analytics solutions
• Provide technical consultation, guidance, training, and support for platform capabilities, analytics architecture, semantic models, security, and reporting solutions
• Promote responsible adoption of Power BI, Fabric, and self-service analytics through standards, education, and community engagement
• Support production analytics environments and communicate platform changes, issues, and new capabilities
• Evaluate, prototype, and recommend Power BI, Microsoft Fabric, automation, Copilot, and AI-enabled analytics capabilities
• Support the enterprise analytics platform roadmap and modernization initiatives
• Participate in architecture discussions involving analytics, reporting, and enterprise data platforms
• Develop and support governed AI-powered analytics solutions, trusted data assets, and reusable analytics capabilities

Senior Analytics Platform Engineer

• Lead a global team of employees, contractors, and offshore resources specializing in Microsoft technologies
• Architect, maintain, and advance on-premises Microsoft environments and cloud platforms, including Azure and Microsoft 365
• Serve as subject matter expert for corporate Microsoft solutions
• Develop, implement, evaluate, procure, and/or support computer systems and information solutions
• Identify and recommend computer and business solutions based on customer and business information requirements
• Maintain security in collaboration with the Information Security team
• Architect approaches for new acquisitions or divestitures
• Manage advanced Tier 3 support and preventive maintenance processes
• Advise system customers and GIS-IT personnel
• Manage the Expert Service Agreement process
• Operate within Howmet IS and Business Unit IT standards
• Establish cross-functional data and system linkages
• Ensure methodologies, support processes, procedures, and system-quality indicators are in place
• Ensure compliance with IT audit and compliance standards, including business partnerships, change control, disaster recovery, and security
• Manage onshore and offshore development and support models
• Conduct coaching, counseling, and annual performance reviews
• Manage multiple system services and larger projects, including estimates, status communications, schedules, emergency support, and day-to-day team activities
• Lead discovery, planning, and implementation of process improvements

Platform Engineer jobs in Pennsylvania

Senior Platform Operations Engineer

Senior Analytics Platform Engineer

Senior Manager, Windows and Microsoft Platform Engineering