Pre-sales Engineer

• Identify, qualify, and pursue new business opportunities
• Develop and execute strategic plans to achieve and exceed orders targets
• Build and maintain trusted relationships with key decision-makers, influencers, and end-users
• Participate in industry conferences, trade shows, workshops, visits, and meetings
• Work with internal and external stakeholders to develop proposals, bids, and responses to RFPs, RFQs, and RFIs
• Prepare high-level solution designs for enterprise educational technology products or solutions
• Provide pre-sales and solution support
• Collaborate with Marketing, Product Development, Legal, and Systems Engineering teams to ensure client success and satisfaction

Pre-Sales Executive – Senior Executive

• Reach prospective advertisers through phone and email and assess their compatibility to advertise with Digital Marketing Client.
• Conduct a Needs Assessment to determine which team is most appropriate to service the customer.
• Route customers to the appropriate team by setting follow-up appointments with sales representatives or routing opportunities through systems.
• Participate in activities such as planning and implementing business events.
• Set reasonable and clear expectations that lead to satisfied customers.
• Send direct mails and follow up by phone until decision makers are reached or the maximum number of contact attempts is reached.
• Perform other duties assigned by management within the employment category and support the effective implementation, maintenance, and continual improvement of TDCX’s Quality Management System.