Product Manager

• Drive product discovery, strategy, and delivery for experiences across the tax preparation journey
• Partner with engineers, designers, researchers, and business stakeholders to solve customer problems
• Prioritize opportunities using customer insights, data, and business objectives
• Define requirements and guide products from idea through launch
• Measure outcomes and continuously improve the client experience
• Evaluate and integrate industry-leading AI tax preparation capabilities across H&R Block’s end-to-end client journey

Product Manager, Tax Prep Automation

• Support product teams in offering quality, competitive product solutions for growth and retention of Ambetter marketplace members
• Support the annual Product Development Life Cycle for Commercial Marketplace products in all states
• Support design, build, and management of a competitive commercial product portfolio
• Ensure continued market relevance for commercial product portfolios to support short- and long-term growth planning
• Support development of commercial products and recommend initiatives to improve product performance
• Perform competitive intelligence, market analysis, industry assessment, and monitor internal business performance
• Utilize designated product tools to document, track, and reduce issues and errors
• Establish, document, and update processes for core and ancillary business requirements
• Lead intermediate projects and participate as a cross-functional team member
• Serve as product subject matter expert for assigned products or product elements
• Develop ongoing internal and external product trainings
• Ensure products align with federal and state regulatory requirements
• Support product-related regulatory filing efforts

Commercial Product Manager

• Define and lead the product vision, strategy, roadmap, OKRs, and success metrics for the SMB Accounting group
• Own accounting and bookkeeping product decisions, balancing usability, accuracy, and compliance
• Partner with Tax and cross-platform counterparts to unify accounting and tax workflows
• Own and evolve the mobile accounting experience and align engineering, design, and business stakeholders on mobile direction
• Develop a high-performing team using continuous product discovery best practices and modern SDLC methodologies
• Lead user research, roadmap and backlog management, and hypothesis-driven experimentation
• Inspire, align, and influence across engineering, design, and business functions
• Secure resources, coordinate technology and design work, and navigate cross-functional challenges and dependencies
• Craft business cases, understand financial impacts, and define and execute business and customer benefit OKRs
• Use data to prioritize opportunities, demonstrate product value, and impact KPIs
• Identify opportunities for AI to improve team productivity and embed customer value in the accounting product
• Foster continuous improvement through retrospectives, coaching, and refinement of team processes

Group Product Manager, SMB Accounting

• Work as an Associate Product Manager within the Product & Design category
• Apply decision-making, analytical, and problem-solving skills to product management work
• Present effectively to senior management and line/staff associates
• Use Microsoft Office tools and perform exploratory data analysis
• Manage and prioritize work to achieve critical deadlines
• Contribute within H&R Block’s product and digital innovation environment

Associate Product Manager

• Lead, develop, and inspire a high-performing team of Product Insights ICs aligned to key product portfolios
• Set the strategy and lead the evolution of the Product Insights function
• Transform customer feedback, support interactions, operational data, and sentiment signals into prioritized recommendations
• Own the Product Insights opportunity portfolio across Customer Care
• Make prioritization and resource trade-offs based on customer impact, support demand, business value, strategic alignment, and expected outcomes
• Establish repeatable mechanisms for surfacing customer issues, emerging trends, and product opportunities to Product leaders
• Design, implement, and govern weekly insights reviews, monthly product performance reviews, quarterly product planning inputs, and executive product insights reviews
• Own the intake, prioritization, and tracking process for customer-driven product insights and known issues
• Shape customer and support impact strategy for significant launches and product changes
• Serve as a strategic advisor to Product Directors, Group Product Managers, and Customer Care leadership
• Lead Product Insights participation in quarterly and annual planning processes
• Define and manage the Product Insights performance framework
• Identify systemic customer support challenges spanning individual product areas and build enterprise-level recommendations
• Align Product, Customer Care, Data Science & Analytics, and Operational leaders around high-value customer opportunities

Manager, Product Insights

• Own the vision, strategy, roadmap, prioritization, and measurable outcomes for a complex or business-critical product or capability
• Lead cross-functional product discovery, investment planning, solution alignment, and performance evaluation
• Assess current-state capabilities, market and industry developments, operating performance, and business needs to identify strategic opportunities
• Facilitate cross-functional discussions with business and technology stakeholders
• Develop and maintain capability roadmaps, strategic priorities, and product investment plans
• Conduct product discovery and capability assessments to define scalable solutions and influence design decisions
• Evaluate proposed solutions and process improvements for measurable value and alignment with regulatory, operational, and industry best practices
• Provide product leadership throughout the delivery lifecycle
• Monitor product performance, roadmap execution, and value realization
• Communicate progress, outcomes, risks, and recommendations to business and executive stakeholders
• Influence senior stakeholders without direct authority and manage vendor and product partner relationships
• Integrate business architecture, platform modernization, solution design, data, automation, and delivery considerations into product strategy and roadmap decisions
• Perform other duties as assigned
• Comply with all policies and standards

Product Manager jobs in Missouri

Product Manager, Tax Prep Automation

Commercial Product Manager

Group Product Manager, SMB Accounting

Associate Product Manager

Manager, Product Insights

Senior Business Product Manager