Product Specialist

• Lead discovery and requirements gathering across brands, distributors, and retailers
• Elicit, document, and validate BWS business requirements, use cases, acceptance criteria, data needs, and compliance constraints
• Own the source of truth for scope and changes
• Author project scope, user stories, process maps, and data flows for territories, state pricing, tax and excise, allocations, and unit-of-measure workflows
• Provide technical direction from definition through implementation for the proprietary BWS commerce platform
• Support integrations, content models, and operational handoff
• Manage project timelines, dependencies, risks, and stakeholder expectations
• Configure the platform for BWS needs and support setup and testing
• Develop rigorous QA and UAT plans tailored to BWS scenarios
• Maintain working knowledge of B2B procurement flows and relevant analytics
• Use data to recommend optimizations for conversion, compliance pass rates, and operational efficiency
• Partner with cross-functional teams to deliver BWS roadmaps aligned with brand and distributor strategy, portfolio priorities, and market expansion
• Provide technical solutions to clients for their eCommerce stores
• Perform other duties as assigned

Web Product Specialist, Beer, Wine & Spirits

• Develop, train, and support distributor personnel serving collision shop customers
• Provide product and technical support for new products, training availability, and value-added programs
• Lead new customer installations, train and certify painters, and troubleshoot technical issues
• Conduct refinisher meetings, lunch and learns, WOW sessions, and counter clinics
• Promote safe product application and personal protective equipment use
• Support market activities and collaborate with the market sales team
• Complete ongoing trainings, assessments, and certifications for Axalta brands and technologies
• Use Axalta paint and material account management tools to support key accounts
• Reinforce Axalta’s technical support network with shop personnel
• Manage selling expenses within the designated budget
• Stay current with industry trends and association activities
• Document progression and collaborate with peers and other resources to meet customer needs
• Maintain a flexible schedule and travel across the Northern Illinois territory

Product Specialist jobs in Illinois

Web Product Specialist, Beer, Wine & Spirits

Product Specialist, Collision