Program Manager

• Partner with Marketing, Program Operations, workflow managers, and cross-functional stakeholders to translate Marketing's operating model and processes into the work management platform ecosystem
• Operationalize governance standards, workflows, intake processes, taxonomies, permissions, templates, data structures, and reporting
• Design, configure, and optimize scalable platform functionality for Marketing planning, prioritization, execution, and measurement
• Steward Marketing's planning, portfolio, and capacity-related data models
• Enable visibility into capacity, demand, throughput, priorities, risks, and portfolio health
• Partner with Technology teams and platform vendors on integrations, upgrades, enhancements, and optimization initiatives
• Lead platform adoption, training, communication, and change management
• Evaluate and implement workflow automation and AI-enabled capabilities
• Socialize platform-enabled processes, governance expectations, and ways of working across teams and lines of business
• Advise Marketing leadership on platform investments and capability development

Marketing Program Director

• Coordinate implementation of new regulatory requirements, including the REAL Health Providers Act, Medicaid Mega Rule, state-specific directory regulations, and ongoing compliance reporting activities such as RARR
• Serve as a key liaison for tracking regulatory changes, assessing business impact, and driving remediation efforts across multiple teams
• Create and present executive-level communications for program updates and cross-functional executive-level discussion
• Lead large-scale, cross-functional implementation or process-improvement projects
• Coordinate with organizational leaders on restructuring and realignment of team members
• Oversee program planning, management, and execution, including scope, schedule, and budget
• Create comprehensive timelines and ensure appropriate deliverables follow project management standards
• Coordinate project managers and business analysts managing individual workgroups
• Create executive dashboards and project-status updates
• Develop reports for ongoing analytics after project implementation
• Deliver best-practice and training information to indirect reports, peers, and employees
• Prepare and deliver documents for Program Steering Committees and the Executive team
• Assess program risks, escalate issues, and develop risk mitigation plans
• Manage risk, budget/forecast, dependencies, and strategic analysis of business or operational opportunities
• Serve as the first escalation point for project issues and risks
• Communicate business and technology issues and solutions

Program Manager IV

• Plan, organize, monitor, and oversee programs using cross-functional teams to deliver defined requirements and meet business needs and strategic objectives
• Support business department initiatives promoting quality, safety, and cost-of-care opportunities
• Gather requirements and create plans and schedules
• Manage resources and facilitate project execution and deployment
• Use corporate and industry-standard tools and techniques to oversee programs according to department procedures
• Maintain detailed business process documentation, including meeting minutes, action items, issue lists, and risk management plans
• Create and monitor department deliverables to ensure adherence to quality standards, including clinical reporting documents, reference materials, and policy and procedure documentation
• Communicate program status to management and key stakeholders
• Identify resources, resolve issues, and mitigate risks
• Identify requirements, procedures, and problems to improve existing processes
• Coordinate cross-functional meetings to meet stakeholder expectations and business objectives
• Manage projects through the full project life cycle
• Provide leadership and communicate project status to stakeholders
• Negotiate with project stakeholders to secure resources, resolve issues, and mitigate risks
• For DE only: Coordinate teams to ensure HEDIS data accuracy and reporting, including investigations, auditing, and improvement opportunities
• For DE only: Collaborate with internal and external stakeholders on HEDIS and CAHPS initiatives
• For Virginia Total Care only: Oversee delivery of Consumer Directed services and collaborate with partners and health plans on system-wide solutions and quality services
• For New Hampshire Healthy Families only: Identify, secure, and maintain transportation for members; oversee the NEMT subcontractor; propose operational improvements; resolve member and provider complaints; assist with real-time service rescheduling
• Perform other duties as assigned
• Comply with all policies and standards

Program Manager II

• Lead the start-up, launch, strategic planning, and daily execution of ATSU’s Hub Anchor operations for Region 16
• Provide administrative oversight and operational management for ToRCH Care activities supported by the Missouri Rural Health Transformation Office
• Direct, supervise, evaluate, and mentor State-paid Rural Navigators
• Oversee Navigator utilization, workflow standards, CIE software processes, and closed-loop referral practices across partner sites
• Lead regional multi-sector stakeholder engagement and recruit external partners across Adair, Knox, Macon, and Shelby counties
• Serve as an ex officio, non-voting member of the Hub 16 Leadership Board and support Board operations
• Prepare and distribute Board agendas and materials, coordinate meetings, draft minutes, and maintain formal decision logs
• Serve as primary operational liaison to ATSU Information Technology Services, CIE teams, vendors, and State representatives
• Manage CIE platform onboarding, workflow integration, data governance, role-based security compliance, and technical referral issue resolution
• Oversee operational, clinical referral, and demographic data collection and State reporting deliverables
• Ensure compliance with Stage Gate requirements, HIPAA, 42 CFR Part 2, and ATSU Policy 55-103
• Evaluate operational readiness and feasibility of complementary ToRCH Care funding opportunities
• Contribute to collaborative grant proposals, RFP responses, and partner agreements
• Monitor project spending, sub-recipient invoices, purchase requests, and fiscal alignment with State funding guidelines and ATSU Finance protocols
• Coordinate outreach materials, newsletters, website content, promotional campaigns, and community education
• Direct implementation, multi-sector workflow execution, reporting, regional access expansion, and workforce development initiatives for the State-funded ToRCH Care Program

Program Manager jobs in Missouri

Marketing Program Director

Program Manager IV

Program Manager II

Program Director – RHTP