Program Specialist

• Coordinate all administrative and program support for the Training Support Unit program
• Support instruction delivery, classroom preparation, course handouts, and orientation/graduation ceremonies
• Arrange travel, lodging, facilities, instructors, equipment, and materials
• Coordinate correspondence involving Program Managers, Registrar/staff, instructors, students, and other stakeholders
• Assist SMEs and curriculum development staff with lesson plans, instructor guides, student guides, practical exercises, and course materials
• Support annual course budget preparation, including student travel and per diem funding
• Ensure efficient use of assigned resources
• Assist with database and record management and report preparation
• Maintain student records, class evaluations/surveys, and class administration documents
• Resolve technical and administrative problems before and during training delivery
• Order, receive, unpack, store, assemble, and issue supplies, materials, and equipment
• Schedule and prepare vehicles for training exercises, graduation ceremonies, and official transportation
• Operate U.S. government vehicles as necessary
• Pick up and deliver official mail and special delivery items
• Escort uncleared building personnel when necessary
• Assist with class coordination, administrative duties, and practical exercises for other courses
• Apply Department of State security standards and procedures to protect National Security information
• Work independently with infrequent supervision and minimal guidance

• Support enterprise portfolio management processes, including intake, prioritization, planning, monitoring, dependency tracking, and reporting
• Translate strategic priorities into portfolio plans, metrics, reporting frameworks, and governance activities
• Coordinate business and technology initiatives by tracking scope, timelines, milestones, risks, issues, dependencies, resources, and action items
• Develop and maintain portfolio management standards, templates, procedures, and documentation
• Assess workflows and operational processes, identify improvement opportunities, and recommend solutions
• Partner with stakeholders on process improvements, standardization, and operational best practices
• Administer, configure, and optimize portfolio management applications such as Clarity and Power BI
• Serve as functional subject matter expert, providing user support, troubleshooting, training, and guidance
• Collect and maintain accurate portfolio data
• Evaluate business requirements and recommend application enhancements and workflow improvements
• Coordinate application upgrades, enhancements, testing, integrations, vendor support, and new functionality
• Develop user guides, training materials, process maps, knowledge resources, SOPs, and application documentation
• Monitor application utilization and improve user adoption, efficiency, and reporting effectiveness
• Develop, maintain, and publish portfolio dashboards, metrics, KPIs, scorecards, and reporting solutions
• Gather, validate, analyze, and synthesize data from multiple business systems and enterprise applications
• Translate portfolio, program, Agile delivery, and operational data into actionable insights and recommendations
• Support reporting initiatives covering portfolio performance, resource utilization, delivery health, governance, and strategic objectives
• Identify trends, risks, bottlenecks, and improvement opportunities and communicate findings to leadership and stakeholders
• Promote continuous improvement, operational excellence, knowledge sharing, and disciplined portfolio management
• Build relationships across business and technology functions
• Communicate with senior leadership, technical teams, project teams, vendors, and business partners
• Support special projects and perform other assigned duties

Program Specialist jobs in Virginia

Program Specialist

Senior Specialist, Portfolio Program & Applications Support