Property Adjuster

• Independently investigate highly complex and sensitive field property service claims, including outside field investigations and catastrophe response
• Lead investigations, assess coverage, issue reservation of rights and coverage letters, and escalate issues as needed
• Collaborate with legal, underwriting, vendors, agents, and other experts to evaluate claims and determine validity and value
• Lead cross-functional meetings and communicate complex information to diverse audiences
• Serve as a subject matter expert and technical resource for other adjusters
• Identify and pursue opportunities to transfer risk to appropriate entities
• Maintain comprehensive claim records and ensure documentation and jurisdictional compliance
• Lead quality and efficiency initiatives for complex claims workflows
• Identify and assign subrogation potential and support recovery efforts
• Ensure compliance with regulatory and company standards
• Use technology, data tools, and analytics to identify trends, correct inconsistencies, and optimize claims outcomes
• Negotiate high-value and contested claims using advanced strategies
• Investigate suspicious claims, identify fraud indicators, and refer cases to the Special Investigation Unit as needed
• Set reserves, authorize payments, and make financial decisions within authority
• Ensure proper data ingestion, labeling, and protection of personally identifiable information
• Prepare detailed reports summarizing findings and recommendations
• Mentor junior adjusters and support training, best practices, and educational materials
• Deliver empathetic communication, educate claimants and stakeholders, and ensure a positive customer experience
• Represent the company in mediations, arbitrations, and trials as needed
• Travel on short notice and conduct field inspections

Senior Technical Property Adjuster

• Independently manage highly complex and high-value field property service claims
• Conduct advanced investigations, including outside field investigations and catastrophe response
• Assess coverage and issue reservation of rights and coverage letters
• Collaborate with legal, underwriting, vendors, agents, and other internal and external experts
• Lead cross-functional meetings and communicate complex information to diverse audiences
• Serve as a subject matter expert and technical resource for other adjusters
• Identify opportunities to transfer risk to appropriate entities
• Maintain comprehensive claim records and ensure jurisdictional compliance
• Lead quality and efficiency initiatives for complex claims workflows
• Identify and assign subrogation potential and support recovery efforts
• Use technology, data tools, and analytics to identify trends, correct inconsistencies, and optimize claims outcomes
• Negotiate high-value and contested claims using advanced strategies
• Investigate suspicious claims and refer matters to the Special Investigation Unit as needed
• Set reserves, authorize payments, and make financial decisions within authority
• Ensure proper data ingestion, labeling, and protection of personally identifiable information
• Prepare detailed reports summarizing findings and recommendations
• Mentor junior adjusters and support training and best-practice development
• Provide empathetic communication, educate claimants and stakeholders, and ensure a positive customer experience
• Represent the company in mediations, arbitrations, and trials as needed