Property Claims Adjuster

• Investigate, evaluate, negotiate, and settle complex property insurance claims
• Confirm and analyze coverage, recognize liability exposure, and negotiate equitable settlements in compliance with state regulations
• Manage assigned caseloads involving complex property damage and potential legal liability
• Partner with vendors, internal business partners, and external regulators to resolve claims and ensure compliance
• Research claim damages using information from insureds, third parties, and external resources
• Identify discrepancies, subrogation potential, coverage concerns, prior loss history, and SIU referral needs
• Analyze complex policy terms and contingencies to determine coverage
• Determine and negotiate settlements within authority limits; recommend settlements outside authority limits with management
• Maintain accurate, thorough, and current claim file documentation
• Use estimating technology, virtual inspection tools, and claims platforms to prepare estimates
• Support workload surges and catastrophe response operations, including mandatory on-call dates and potential evening, weekend, and holiday work
• Travel for catastrophe deployments, claim resolution, training, and in-person inspections
• Work independently on complex problems and serve as a resource for less-experienced colleagues
• Adjust complex claims involving attorneys
• Address jurisdictional challenges, applicable legislation, and construction considerations
• Identify, measure, monitor, and control risks in accordance with compliance policies and procedures

Property Adjuster Specialist – Field Claims

• Investigate, evaluate, negotiate, and settle complex property insurance claims
• Confirm and analyze coverage, recognize liability exposure, and negotiate equitable settlements in compliance with state regulations
• Proactively manage an assigned caseload of complex property damage claims
• Partner with vendors and internal business partners to facilitate complex claims resolution
• Coordinate with external regulators when needed to ensure documentation and compliance
• Investigate claim damages using information from insureds, third parties, and external resources
• Identify discrepancies and subrogation potential
• Identify coverage concerns, review prior loss history, and create SIU referrals when appropriate
• Determine coverage by analyzing complex policy terms and contingencies
• Determine and negotiate settlements within authority limits; collaborate with management on settlements outside those limits
• Maintain accurate and current claim file documentation
• Use estimating technology platforms, virtual inspection tools, and claims-estimating tools
• Support workload surges and catastrophe response operations, including mandatory on-call dates and potential evening, weekend, and holiday work
• Travel for CAT deployments with minimal notice when assigned
• Adjust complex claims involving attorneys
• Address jurisdictional challenges, legislation, and construction considerations
• Travel for claims resolution, training, and in-person inspections
• Identify, measure, monitor, and control business risks in accordance with compliance policies