Representative

• Welcome members and assist with everyday banking needs
• Process deposits and withdrawals accurately and efficiently
• Assist with loan payments
• Issue cashier’s checks
• Balance daily transactions
• Support teammates and perform a variety of branch tasks
• Help open and close accounts as needed
• Update member information
• Provide account support

Universal Service Representative

• Execute AbbVie brand strategy and tactics in the field
• Manage assigned territory and targeted accounts
• Build customer relationships and solve customer needs to maximize sales performance
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Create pre-call plans and conduct post-call evaluations
• Handle objections and gain calls to action during sales calls
• Build trusted customer relationships and achieve win-win agreements
• Develop and execute call plans optimizing customer coverage and sales opportunities
• Analyze customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical information, and sales data
• Share market intelligence with field, brand, and sales teams
• Differentiate AbbVie’s value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates

Specialty Representative I, Neuroscience

• Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments
• Help create and maintain strong customer relationships through clinical support, training, education, and responsive service
• Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization
• Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives
• Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption
• Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities
• Serve as a liaison between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns
• Develop and maintain expert-level product knowledge and understanding of kidney stone treatment workflows, customer needs, and procedural best practices
• Deliver professionalism, service, and compliance in customer interactions
• Lead and support account-level sales activities, ensuring products are purchased and in stock to support procedures and account growth

Clinical Representative

• Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments
• Create and maintain customer relationships through clinical support, training, education, and responsive service
• Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization
• Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives
• Identify educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption
• Partner with the Area Sales Leader and Regional Business Director on business objectives, account plans, and referral development activities
• Liaise between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns
• Develop and maintain expert-level product knowledge and understanding of kidney stone treatment workflows, customer needs, and procedural best practices
• Deliver professionalism, service, and compliance in customer interactions
• Lead and support account-level sales activities, ensuring products are purchased and in stock to support procedures and account growth