Representative

• Handle incoming customer inquiries by phone, fax, and email in a contact center environment
• Provide prescription records and status updates to customers by phone
• Process prescription records in a data entry system in response to fax, mail, and email requests
• Respond to requests from regulatory agencies, courts, law enforcement, attorneys, insurance agencies, patients, and other third parties
• Maintain strict confidentiality when handling Protected Health Information
• Comply with regulatory and subpoena demands in accordance with state and federal HIPAA/Privacy requirements
• Work in a high-volume, production-oriented, time-sensitive call center environment

Rx Records Representative II

• Work in a high-volume, production-oriented, time-sensitive Call Center environment
• Assist customers by phone to provide Prescription Records and status updates on requests
• Process prescription records in a data-entry system in response to fax, mail, and email requests from regulatory agencies, courts, law enforcement, attorneys, insurance agencies, patients, and other third parties
• Maintain the strictest level of confidentiality when handling Protected Health Information
• Comply with regulatory and subpoena demands in accordance with state and federal HIPAA/Privacy requirements

Representative jobs in Rhode Island

Rx Records Representative II

Rx Records, Representative II