Revenue Operations

• Define and maintain the reference architecture for the revenue systems stack, including system-of-record designations, object and data model standards, integration patterns and platform boundaries
• Set technical standards for configuration, automation, extensibility and technical debt management
• Evaluate architectural options for new capabilities and recommend implementation approaches
• Maintain platform roadmaps, release schedules and end-of-life dates; plan upgrades and migrations
• Own technical build delivery against the roadmap, including configuration design, environment strategy, testing and release management
• Establish a continuous improvement program using system telemetry to identify and remediate friction points
• Define and enforce change control, documentation and technical review standards
• Own platform reliability and incident management, including root cause analysis and preventive action
• Deliver artificial intelligence and automation capabilities, including vendor/platform evaluation, configuration, integration and agent-based workflows
• Build instrumentation to measure artificial intelligence and automation outcomes
• Serve as the primary Revenue Operations interface to Information Technology regarding integrations, enterprise platform changes, identity and access management, and architecture decisions
• Ensure compliance with information security, data privacy, data residency and audit requirements
• Represent Revenue Systems in enterprise architecture and change advisory processes
• Own technical platform evaluation, selection and application portfolio rationalization
• Manage vendor technical relationships, roadmap engagement, escalations and commercial negotiation support

Revenue Systems Director – Platform and Architecture

• Manage Revenue Operations (ROPS)
• Create an inspiring vision and empower team members to achieve success
• Tackle difficult problems through collaborative team efforts
• Take ownership of results and instill accountability
• Build relationships and communicate effectively
• Support DaVita’s healthcare community serving patients with chronic kidney failure

Manager, Revenue Operations – ROPS

• Lead, coach, mentor, and develop a team of Senior Accountants across credit loss/allowance reserves, customer dispute/litigation/insolvency reserves, and AR accounting
• Review and approve account reconciliations, journal entries, reserve calculations, and supporting documentation
• Oversee ASC 326 expected credit loss estimates and reserve activity
• Apply ASC 606 guidance to credit memos, billing errors, and customer disputes
• Oversee accounting for trade and non-trade AR and related accounts, including unapplied cash
• Refine reserve methodologies using macroeconomic conditions and customer activity trends
• Prioritize monthly-close workload across reserve, AR accounting, reconciliation, and reporting functions
• Resolve complex and judgmental accounting issues
• Partner with Finance and senior leadership on P&L and forecast impacts of accounting estimates
• Present reserve trends and accounting recommendations to senior leadership
• Apply technical accounting guidance to complex transactions
• Interact with internal and external auditors and complete audit requests
• Lead process improvement initiatives
• Maintain and communicate current knowledge of GAAP, ASC 326, ASC 606, SEC requirements, and related regulations
• Manage performance, development, and career growth of direct reports
• Complete special projects and ad hoc analyses

Accounting Manager – Revenue & AR Reserves

• Provide daily revenue management support and strategy to assigned hotels to maximize market share and profitability
• Analyze pricing, inventory, and demand patterns using revenue management systems and reports
• Conduct daily reviews of market data and communicate updates to hotel leadership and sales teams
• Prepare and maintain forecasting, budgeting, and pacing reports
• Present findings in revenue meetings
• Monitor economic trends and airport traffic impacting hotel demand
• Develop displacement models for large group programs
• Guide hotels on Ecommerce strategies
• Analyze booking data, brand promotions, and RFP processes to optimize sales opportunities
• Track occupancy, ADR, and REVPAR metrics
• Provide corrective support for underperforming hotels
• Support company meetings and training
• Maintain relationships with hotel and corporate teams
• Ensure accurate revenue reporting, group data integrity, and special event calendar updates
• Travel periodically to hotel markets for relationship-building and market analysis

Revenue Operations jobs in North Carolina

Revenue Systems Director – Platform and Architecture

Manager, Revenue Operations – ROPS

Accounting Manager – Revenue & AR Reserves

Manager, Revenue Strategy