Sales Operations Manager

• Facilitate instructor-led, virtual, and hybrid training sessions for new and existing producers
• Support execution and facilitation of Basecamp, including agenda delivery, breakout facilitation, coaching labs, and post-event reinforcement
• Deliver ongoing training sessions reinforcing skills, tools, processes, and product knowledge
• Provide ongoing service and training support to producers regarding sales processes, enablement tools, and workflow best practices
• Design and facilitate a coaching program for new producers during the 365-producer onboarding experience
• Act as a point of contact for systems, training access, and development guidance
• Support and implement the formal new producer 365 onboarding experience
• Conduct welcome sessions, onboarding check-ins, and skill-building sessions
• Ensure producers understand learning paths and access training materials across Trucordia University, The Alliance platform, and WebCE
• Facilitate training on sales enablement tools, templates, playbooks, scripts, and systems
• Provide field support and office hours to encourage adoption and correct tool usage
• Identify recurring tool-use challenges and help create job aids, process guides, or additional training
• Deploy training content, assist with course setup, and support eLearning implementation
• Maintain training materials, update content, and support content governance
• Track producer progress and participation across LMS and training platforms
• Collect training feedback and identify learning gaps
• Recommend improvements to learning programs, content, and delivery methods

Learning and Sales Enablement Manager

• Maintain, coordinate, and facilitate a structured sales learning curriculum
• Own field-sales readiness and coordinate ongoing sales development with sales leaders and subject-matter owners
• Equip sales managers with coaching tools and reinforcement resources
• Translate cross-functional content into field-ready playbooks, guides, presentations, templates, training materials, and sales tools
• Support CRM adoption, data quality, process consistency, and effective CRM execution
• Lead implementation and adoption plans for sales tools, processes, programs, and commercial initiatives
• Maintain and improve enablement processes, tools, and documentation
• Support account planning by preparing materials, tracking progress, and identifying insights
• Measure enablement effectiveness through readiness, adoption, process execution, content utilization, manager reinforcement, and business outcomes
• Identify capability gaps and recommend enablement improvements and execution priorities

Sales Enablement Manager

• Drive strategic and tactical planning for in-period and long-term objectives
• Build and maintain effective Business Management Systems, materials, processes, and cadences to deliver targets
• Manage sales coverage alignment and territory management for specific accounts and related processes
• Support compensation and quota-setting cycles in Global Accounts
• Provide business insights and analysis to drive strategic initiatives
• Run sales cadences with Global Accounts leadership and drive accurate weekly and quarterly outlooks
• Conduct monthly financial interlocks with regions, Finance, and Business Units
• Build aggressive but realistic roadmaps and drive top- and bottom-line execution
• Review business-case investments and financials to drive strategic growth
• Manage projects to develop Global Accounts business results
• Collaborate across global teams to drive business delivery

Sales Operations Manager jobs in North Carolina

Learning and Sales Enablement Manager

Sales Enablement Manager

Director, Sales Operations – Global Accounts