Salesforce Administrator

• Own Salesforce configuration across page layouts, flows, permissions, automation, and related platform capabilities
• Translate business requirements into scalable, intuitive, and maintainable Salesforce solutions
• Serve as the Salesforce subject matter expert and primary owner of the Service Cloud Voice with AWS Connect telephony environment
• Maintain platform usability while balancing immediate business needs with long-term scalability and maintainability
• Build and maintain automation using Flow Builder, including screen flows and scheduled flows
• Manage data imports, updates, transformations, and integrity using Data Loader, Import Wizard, and ETL tools
• Establish and maintain data quality and governance standards
• Identify opportunities to automate manual processes and improve operational efficiency
• Manage Salesforce security using profiles, permission sets, sharing rules, organization-wide defaults, and related controls
• Lead best practices for transitioning to permission-set-driven access
• Ensure appropriate user access, data protection, and governance
• Configure and troubleshoot telephony functionality within Salesforce
• Support Unified Routing and skill-based Omni-Channel routing
• Troubleshoot call flows, routing, telephony integrations, and user issues
• Partner with stakeholders to improve customer and agent experiences
• Stay current on Salesforce releases and evaluate new capabilities
• Identify opportunities to streamline processes, eliminate technical debt, and improve user experience
• Collaborate with technical teams on development practices, including Git and GitHub

Senior Salesforce Administrator

• Support the Digital & Social Media department for a large corporation
• Build emails and newsletters using Salesforce Marketing Cloud
• Perform general administrative and operational tasks
• Manage calendaring
• Track budgets
• Manage purchase orders (POs)
• Create intranet postings
• Manage distribution lists
• Join EVERSANA’s team supporting a Fortune 100 client

Salesforce Administrator jobs in Oregon

Senior Salesforce Administrator

Marketing Operations Project Manager – Salesforce Marketing Cloud