ServiceNow

• Define and execute the long-term vision and roadmap for the ServiceNow ecosystem
• Transition the platform into an enterprise-wide driver of digital transformation, productivity, and AI-enabled innovation
• Own platform stability, performance, and scalability
• Cultivate a customer-obsessed culture prioritizing operational rigor, high availability, and best-in-class user experiences
• Lead, mentor, and scale a large, diverse team of domain experts
• Foster servant leadership, psychological safety, professional development, and high-impact delivery
• Integrate newly acquired businesses into GE Vernova’s service standards
• Define day-one and steady-state strategies for platform adoption, process harmonization, and user migration
• Champion next-generation AI and automation technologies to simplify IT tools, reduce operational friction, and generate cost-out opportunities
• Partner strategically with CTOs, Business Unit leaders, and Global Operations
• Influence stakeholders to break down silos, ensure compliance, and promote a unified service management standard
• Establish governance frameworks balancing agility with security and compliance requirements
• Manage departmental resources with full financial accountability and operational transparency

Senior Director, ITSM, ServiceNow Platform Leader

• Review, create, configure and improve workflows in already established ServiceNow setups
• Translate business requirements and process gaps into practical workflow solutions
• Support workflow standardisation and optimisation during service transitions
• Maintain project plans, milestones, dependencies and status updates
• Create and maintain RAID logs, action trackers and project documentation
• Organise and facilitate project meetings, prepare meeting minutes and follow-up actions
• Coordinate stakeholders and follow up on agreed deliverables
• Support project reporting and management presentations

ServiceNow jobs in Hungary

Senior Director, ITSM, ServiceNow Platform Leader

Project, ServiceNow Workflow Specialist