ServiceNow

• Install and configure ServiceNow integration functionality for provider and consumer environments
• Set up vendor catalog items, mappings, and data transformations
• Configure remote tasks for bi-directional synchronization
• Apply and maintain the customer onboarding playbook and associated workflows
• Validate UAT scenarios and baseline functionality
• Support customer testers with instructions and workflow guidance
• Troubleshoot UAT issues and triage with internal teams
• Ensure UAT environment readiness and confirm acceptance criteria
• Build and update test plans and test suites
• Support regression testing during upgrades
• Reduce manual test effort through automation coverage
• Act as a ServiceNow SME on deployed Technology Provider Service Management functionality
• Execute onboarding playbooks and associated workflows
• Guide customers through testing, scenario validation, and workflow navigation

ServiceNow Technical Consultant

• Lead discovery sessions, stakeholder interviews, requirements workshops, maturity assessments, design sessions, and solution reviews
• Translate business, risk, regulatory, operational, and technical requirements into scalable solution architectures, implementation strategies, roadmaps, and future-state operating models
• Lead architecture, design, and delivery of ServiceNow IRM solutions across risk, compliance, audit, third-party risk, business continuity, operational resilience, regulatory change, and issues management
• Define solution architecture covering data models, security, risk taxonomies, control structures, assessment methodologies, issues, indicators, approvals, workflows, integrations, and reporting
• Provide architectural oversight and targeted hands-on support while guiding Engineers through configuration, development, testing, and deployment
• Advise clients on governance, risk management, regulatory compliance, internal controls, policy management, audit, third-party risk, business continuity, and resilience
• Design integrations with enterprise platforms, data repositories, regulatory-content providers, security technologies, financial systems, and business applications
• Define integration patterns, APIs, data mappings, transformation rules, reconciliation logic, synchronization schedules, error handling, monitoring, and support requirements
• Develop data architecture and governance strategies for IRM information
• Define reporting and analytics strategies, including KPIs, KRIs, dashboards, Performance Analytics, and executive reporting
• Evaluate ServiceNow Otto, AI Control Tower, automation, and agentic workflows with appropriate responsible-use controls
• Develop architecture documents, integration designs, data models, process flows, functional specifications, architectural decisions, and technical documentation
• Establish technical standards and review configurations, workflows, integrations, automation, and reporting
• Provide technical direction, assign design and configuration activities, resolve complex issues, and validate completed work
• Define acceptance criteria and oversee testing, deployment readiness, production transition, and post-deployment stabilization
• Identify architectural risks, technical debt, assumptions, dependencies, and design issues; develop mitigation plans
• Support business development through pre-sales discovery, demonstrations, technical workshops, solution scoping, proposals, SOWs, RFP responses, estimates, and pricing inputs
• Help develop reusable service offerings, methodologies, reference architectures, accelerators, templates, and training materials

Architect – ServiceNow IRM

• Lead discovery sessions, stakeholder interviews, requirements workshops, maturity assessments, design sessions, and solution reviews
• Design and deliver integrated Armis VIPR Pro and ServiceNow SecOps vulnerability prioritization, exposure-management, and remediation solutions
• Translate business, security, operational, and regulatory requirements into scalable architectures, implementation strategies, roadmaps, and operating models
• Advise clients on architectural options, technical dependencies, implementation risks, and recommended approaches
• Design Armis VIPR solutions to consolidate, normalize, deduplicate, enrich, prioritize, assign, and track security findings
• Design ServiceNow Security Operations solutions across USEM, Vulnerability Response, Security Incident Response, Security Posture Control, Configuration Compliance, and related capabilities
• Define workflows for finding ingestion, asset association, risk scoring, remediation-task creation, assignment, exception handling, approval, escalation, validation, and closure
• Design integrations across Armis, ServiceNow, CMDB, ITSM, ITOM, scanners, SIEM, EDR, cloud-security, application-security, and threat-intelligence platforms
• Define APIs, data mappings, transformation rules, reconciliation logic, synchronization schedules, error handling, monitoring, and system-of-record responsibilities
• Develop architecture documents, integration designs, data models, process flows, specifications, architectural decisions, and implementation guidance
• Provide technical direction to Engineers and consultants; review configurations, workflows, integrations, automation, reporting, and completed work
• Support testing, deployment planning, release readiness, production transition, and post-deployment stabilization
• Evaluate Armis AI and ServiceNow Otto capabilities with appropriate security, privacy, governance, explainability, human oversight, and responsible-use controls
• Support practice growth, pre-sales discovery, demonstrations, technical workshops, scoping, estimates, proposals, SOWs, RFPs, reusable offerings, methodologies, and accelerators

Architect – ServiceNow SecOps, Armis VIPR

• Design and develop custom ServiceNow applications using App Engine Studio and/or traditional scoped application development
• Build solutions beyond out-of-the-box functionality, including custom modules, data models, platform extensions, and Service Portal widgets
• Clone, extend, and customize existing ServiceNow modules for customer-specific requirements
• Develop workflows, automation, and integrations with external systems
• Write, test, and debug ServiceNow scripts
• Develop custom UI components
• Ensure solutions are scalable, maintainable, and aligned with ServiceNow best practices
• Gather and analyze requirements and translate them into technical solutions
• Research and adapt ServiceNow platform capabilities as needed
• Collaborate with developers and team members in an Agile/DevSecOps environment
• Work independently on development tasks and complete assigned work items
• Maintain and apply knowledge of ServiceNow data structures
• Configure and utilize MID Server for integrations and data movement
• Implement RBAC and platform security configurations
• Adhere to security and compliance requirements
• Stand up and configure new instances for applications or migrations
• Operate with ownership and autonomy in a fully remote environment
• Proactively progress work and seek additional tasks
• Maintain consistent communication and availability during the business day

ServiceNow jobs in Texas

ServiceNow Technical Consultant

Architect – ServiceNow IRM

Architect – ServiceNow SecOps, Armis VIPR

ServiceNow Engineer