Solutions Engineer

• Develop a deep understanding of customer problems and map them to Cohere solutions
• Act as the trusted technical advisor and own technical relationships with stakeholders
• Increase adoption of Cohere products internally and externally
• Gather customer insights and feedback to shape future products
• Lead the design and deployment of customer pilots for strategic enterprise and government customers
• Own the customer technical narrative from discovery and architecture through pilot results and business case
• Bring structured customer feedback to Product and Engineering teams
• Lead technical talk tracks on customer calls
• Design enterprise architectures for on-premises, air-gapped, and sovereign cloud deployments meeting German and EU requirements
• Design for classified and disconnected environments, including VS-NfD, DDIL, and tactical edge
• Conduct technical deep dives on customer queries and Cohere technology
• Work with customer executives to prioritize use cases, define success metrics, and build AI adoption business cases
• Translate defence and operational requirements into AI use cases
• Facilitate customer evaluations and pilots inside customer technology stacks
• Own technical responses to RFPs and public tenders, including defence procurement
• Develop and document scalable processes for the solutions architect and adjacent teams
• Collaborate with Product and Engineering to align offerings with customer needs
• Work with system integrators, defence companies, and sovereign cloud providers to enable and accelerate their customers

Solutions Architect, Defence

• Own the Solutions function for Comply365’s Operational Content Management portfolio worldwide
• Support products including ContentManager365, DocuNet, ProAuthor, AI Assistant and CoAuthor
• Address platform questions involving integrations, identity, tenancy and security
• Create and maintain discovery flows, question libraries, demonstration narratives, golden paths, proof-of-value entry gates, solution-mapping standards and RFx answer content
• Lead the hardest multi-product, multi-region and migration-heavy pursuits across TechOps, MRO, defense aviation and rail
• Own the demonstration environment, data and scenarios
• Develop the consolidation and migration story for the portfolio
• Maintain a gap register, communicate gaps to customers and bring them into OCM and OCM AI roadmap discussions
• Conduct customer discovery with technical publications and quality leads
• Map customer needs onto ContentManager365, identifying platform fit, required integrations and unavailable functionality
• Deliver workflow-led demonstrations to IT and security stakeholders, including SSO and offline-distribution discussions
• Maintain reusable demonstration data and review colleagues’ solution maps
• Prepare technical sections of RFPs for defense operators
• Collaborate with Product on recurring capability gaps

Solutions Engineer jobs in Austria

Solutions Architect, Defence

Solutions Consultant