Solutions Engineer

• Own 8–12 of Fullstory’s largest customers, each with at least $300k in ARR
• Serve as the face of Fullstory to strategic customers
• Share an expansion quota with the Account Executive
• Help customers get more value from Fullstory and define how it becomes integral to their daily work
• Plan and execute Proofs of Value, including defining success criteria, running the technical project, and proving ROI
• Become a Fullstory product expert and help customers build with Funnels, Journeys, Conversions, Data Destinations, and Mobile SDKs
• Build and present Executive Business Reviews connecting product usage to business results
• Troubleshoot browser, front-end code, SDK, API, web, and mobile issues
• Plan and run onsites, working sessions, and customer events
• Find new use cases and bring Fullstory to Product, UX, Engineering, and Digital Marketing teams
• Lead technical evaluations for add-ons such as Advanced Data Export and Mobile Suite
• Work with the Account Executive to protect renewals and grow expansion revenue
• Use Claude, Gemini, and OpenAI to prepare for meetings, troubleshoot, and identify account risk
• Within six months, become the go-to technical contact for each portfolio account, run an EBR or onsite with each, and lead a first add-on evaluation

Explore Customer Solutions Engineer – Strategic Accounts at FullStory. Review requirements and application details.

Solutions Engineer jobs in Georgia

Customer Solutions Engineer – Strategic Accounts

Senior Technical Solutions Specialist, Payments