Solutions Engineer

• Design, build, and maintain API integrations between business systems.
• Create reliable automated workflows and synchronization processes.
• Develop monitoring, alerting, and reconciliation processes to ensure integrations remain operational.
• Identify and resolve data quality issues across multiple systems.
• Support the development of a centralised data warehouse and reporting environment.
• Build dashboards and reports that enable better business decisions.
• Automate recurring operational and finance processes.
• Work directly with business stakeholders to gather requirements and deliver solutions.
• Build AI-assisted workflows where they provide measurable business value.
• Produce clear technical documentation and maintain supportable solutions.

Data & Integration Engineer – AI & Automation

• Lead technical discovery with customer architects, engineers, and executives to understand business goals, AI/HPC workloads, performance requirements, security constraints, and deployment environments
• Design end-to-end AI Factory solutions spanning compute, networking, storage, cluster management, and workload orchestration
• Guide customers through adoption of NVIDIA's full-stack platform
• Run proof-of-concepts, workshops, technical enablement, demos, and architecture solution reviews to prove technical and business value and accelerate customer adoption
• Partner with sales account managers to shape technical strategy, qualify opportunities, develop solution proposals, and secure customer wins
• Lead technical design reviews, bills of materials, deployment plans, readiness assessments, and handoffs to implementation and operations teams
• Build and grow trusted technical relationships with engineers, architects, IT leaders, and executives at strategic customer accounts

Solutions Architect – AI Factory

• Develop a strong understanding of the client's SaaS platform and how it works
• Understand customers' Accounts Payable processes and how they adapt to the platform
• Understand customer finance systems and mappings between finance systems and the platform
• Understand and use SmartSync, the proprietary integration tool for Sage 50 and Sage 200
• Work with cloud finance systems including Sage Intacct and Microsoft Business Central
• Prepare and set up tailored pre-sales demonstrations
• Deliver demonstrations and support technical scoping during customer discussions
• Work with the Onboarding team on setup and design requirements involving SmartSync or premium integrations
• Build implementation plans and ensure correct execution
• Work with existing customers on migrations
• Act as technical lead on challenging implementations and provide post-installation troubleshooting
• Maintain the knowledge base and create or update training and support articles
• Scope and/or write plugins
• Collaborate across Sales, Onboarding, and Support with stakeholders across the business

Technical Onboarding Specialist

• Complete structured onboarding and training on financial software platforms, implementation methodology, and client delivery standards
• Support end-to-end financial software implementations during initial training, including discovery, requirements gathering, configuration, testing, training, and go-live support
• Independently own assigned ERP implementation lifecycles after completing training and competency milestones
• Plan projects, configure solutions, manage deliverables and deadlines, lead client training, support go-live, and provide post-implementation support
• Translate client finance requirements into system setup, solution design, and workflow recommendations
• Configure Sage Intacct, Sage 300 Cloud, and related solutions, including entities, chart of accounts, dimensions, reporting structures, workflows, approvals, and financial processes
• Conduct testing, troubleshooting, system validation, and issue resolution
• Prepare client-facing documentation, process guidance, and handover materials
• Advise clients on accounting workflows, financial reporting, reconciliations, approvals, internal controls, and month-end processes
• Identify automation, standardisation, and financial-system improvement opportunities
• Build trusted client relationships and respond to client questions
• Communicate project progress, risks, blockers, dependencies, and next steps to clients and internal stakeholders
• Track implementation tasks, deliverables, deadlines, risks, and blockers in the team’s system of record
• Identify scope changes, assess delivery impact, and recommend resolution or escalation
• Maintain quality, billable utilisation, project deadlines, and client satisfaction targets
• Collaborate with senior consultants, project leads, team managers, support, sales, finance, account management, and client accounting teams
• Contribute to project documentation, lessons learned, reusable assets, implementation best practices, and continuous improvement initiatives
• Identify opportunities for process improvement, client value, service expansion, and appropriate upselling
• Support client concerns and escalations and provide cross-functional technical and functional assistance
• Participate in industry events, partner engagement, global networking groups, and internal innovation and change initiatives

Solutions Engineer jobs in South Africa

Data & Integration Engineer – AI & Automation

Solutions Architect – AI Factory

Technical Onboarding Specialist

Financial Software Implementation Consultant