Student

• Grow student enrollment in CIEE's high school study abroad programs through sales outreach
• Own the applicant journey from initial interest through confirmed participation
• Build trust with students and families and help them select suitable programs
• Showcase CIEE Global Navigator programs, including High School Summer Abroad, Custom School Trips, High School Semester Abroad, Gap Year Abroad, and First Year Abroad
• Convey the value and outcomes of study abroad to U.S. high school students and legal guardians
• Follow structured sales outreach via phone, text, and email
• Make 20–60 calls per day depending on the time of year
• Motivate and coach participants and families through scholarship and application processes
• Help families overcome barriers to high school study abroad
• Provide timely customer service throughout application, acceptance, confirmation, and pre-departure preparation
• Host virtual student and parent webinars, including some evening hours
• Present to students and parents in person at high schools and fairs in the territory, requiring domestic travel
• Review applications, accept applicants, and convert them to paid participants
• Ensure participant financial accounts are accurate and paid in full; follow up on discrepancies and missing payments
• Use Salesforce reports to manage the applicant pipeline and meet sales goals
• Maintain accurate customer communication records in Salesforce
• Provide on-program participant support throughout the year
• Participate in sales training and develop sales skills
• Provide emergency support during 1–2 travel weekends per year
• Perform other duties as assigned

Student Enrollment Coordinator – High School Study Abroad

• Grow student enrollment in CIEE's high school and recent graduate study abroad programs
• Own the applicant journey from initial interest through confirmed participation
• Convey the value and outcomes of study abroad to U.S. high school students and legal guardians
• Proactively engage leads and applicants through phone, text, and email outreach
• Handle a high daily call volume of 20–60 calls per day, depending on the time of year
• Motivate and coach participants and families through scholarship and application processes
• Help families overcome barriers associated with high school study abroad
• Provide timely customer service throughout application, acceptance, confirmation, and pre-departure preparation
• Host virtual student and parent webinars, including some evening hours
• Present to students and parents at high schools and fairs in the territory, including domestic travel
• Review applications, accept applicants, and convert them to paid participants
• Ensure participant financial accounts are accurate and paid in full; follow up on discrepancies and missing payments
• Use Salesforce reports to manage the applicant pipeline and achieve sales goals
• Maintain accurate customer communication records in Salesforce
• Provide on-program participant support throughout the year
• Participate in sales training and develop sales skills
• Provide emergency support during 1–2 travel weekends annually
• Perform other duties as assigned

Student jobs in Massachusetts

Student Enrollment Coordinator – High School Study Abroad

Student Enrollment Coordinator, High School Study Abroad