Student

• Grow student enrollment in CIEE's high school study abroad programs and recent-graduate programs through sales outreach
• Own the applicant journey from initial interest through confirmed participation
• Guide students and families and build trust throughout the enrollment process
• Present the value of High School Summer Abroad, Custom School Trips, High School Semester Abroad, Gap Year Abroad, and First Year Abroad programs
• Convey study abroad outcomes to U.S. high school students and legal guardians
• Engage leads and applicants through phone, text, and email outreach
• Handle 20-60 calls per day depending on the time of year
• Coach participants and families through scholarship and application processes
• Help families overcome barriers to studying abroad in high school
• Provide customer service through application, acceptance, confirmation, and pre-departure preparation
• Host virtual student and parent webinars, including some evening sessions
• Present to students and parents at high schools and fairs in the territory
• Review applications, accept applicants, and convert them to paid participants
• Ensure participant financial accounts are accurate and paid in full; follow up on discrepancies and missing payments
• Use Salesforce reports to manage the applicant pipeline and meet sales goals
• Maintain accurate customer communication records in Salesforce
• Provide year-round on-program participant support
• Participate in sales training and develop sales skills
• Provide emergency support during 1-2 travel weekends annually
• Perform other duties as assigned

Explore Student Enrollment Coordinator – High School Study Abroad at CIEE Council on International…. Review requirements and application details.