Student Success Coach

• Support new and returning students and families through onboarding and completion of required tasks
• Maintain weekly open office hours/help sessions for new students and families
• Make welcome calls in coordination with homeroom teachers
• Follow up on non-completion items for new students
• Identify issues and problem-solve with departments and vendors
• Participate in admissions counseling by reviewing transcripts, assisting with course selection, and answering questions about the school program
• Develop plans with school administration to address attendance, academic, and behavioral barriers
• Provide research-based strategies to students and parents
• Facilitate individual and group training/support and provide academic resources
• Check in with students on class progress and accountability for academic, attendance, engagement, and behavioral goals
• Partner with teachers and parents to evaluate student progress and implement student objectives
• Conduct parent and student conferences in person and by phone
• Prepare for and/or attend student gatherings
• Maintain accurate documentation of student performance, progress, needs, and academic support
• Participate in and coordinate professional development activities
• Collaborate with school leadership and national teams on re-enrollment activities and family sessions
• Perform other duties as assigned

• Support new and returning students and families through onboarding and completion of required tasks
• Maintain weekly open office hours/help sessions for new students and families
• Make welcome calls in coordination with homeroom teachers
• Follow up on non-completion items for new students
• Identify issues and collaborate with departments and vendors for prompt resolution
• Participate in the Admissions Counseling process, including reviewing transcripts, assisting with course selection, and answering questions about the school program
• Develop plans with school administration to address barriers to attendance, academic, and behavioral goals
• Provide research-based strategies and resources to students and parents
• Facilitate individual and group training/support to increase academic achievement
• Check in with students on class progress and accountability for academic, attendance, engagement, and behavioral goals
• Partner with teachers and parents to evaluate student progress and implement objectives
• Conduct parent and student conferences in person and by phone
• Prepare for and/or attend student gatherings
• Maintain accurate documentation of student performance, progress, needs, and academic support
• Participate in and coordinate professional development activities
• Collaborate with school leadership and national teams on re-enrollment activities and family sessions
• Perform other duties as assigned
• Travel and attend face-to-face events several times per year for in-person state testing and student events